Accommodation, Hotel, Hong Kong
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Based on 5 reviews
The swimming pool is not open, the hotel garden or the hotel room looking at the sea are good relax
Pui Yan · 31/03/2021
Family travel is positive. Include 2 meals plus sea view large terrace room without 1000. You can also go to Tuen Mun Sansheng to eat seafood for dinner. . .
lai sau · 31/03/2021
Stay in a terrace room, see the sunset, and drink free drinks from the refrigerator. wifi is fast. The beach is closed to the left, but the orange sunset is beautiful. . .
WAI NAM · 30/03/2021
The environment of the hotel is very beautiful, the terrace rooms have sea views, so it feels like a holiday. This afternoon tea set is so rich, sitting on the terrace in the evening to blow the sea breeze, super comfortable ?? worth recommending, I will come again next time.
wk silvia · 29/03/2021
Service ??: It is praiseworthy. This hotel is very polite, good and kind, regardless of the front desk, restaurant, telephone operator and room service. Food?: The buffet lunch and breakfast buffet are very intimately served by the waiter. It is very hygienic. If you want more and less, just tell him, there is no waste or scramble, the food is more choices, and it tastes good. Room ?: The sea view room is good, everything in the room is normal, but I found that the curtains and shading cloth are mildew all over the area. It’s not hygienic and I’m afraid to catch it. In addition, the residents of the next room can spy on the river on the left side of his terrace. To most of my room, and I can also see the whole view of the other room from the balcony on the left side of the terrace. There is a problem with the design of the terrace ?
YF · 28/03/2021
Very good experience, vacation right, the guest room is big enough and there is a big terrace~ The breakfast buffet is also well done, there are staff to help you pick up the meal, the epidemic prevention is done well, the staff is also polite, and the husband and the husband are very satisfied. This time is a vacation trip, I hope I can go to eat and relax again next time?
yuen ping · 28/03/2021
Good value of money. Balcony is spacious. Tea set was nicely presented. There is shuttle bus to and from tst at $40pp and takes 30min only.
Wing Kwan · 27/03/2021
good good good good good
good good good good good
good good good good good
good good good good good
Sin Ue · 27/03/2021
Very relaxing place, nice view, & with good service. We will surely come back on this hotel! Room is excellent & clean.
Maria Liberty · 26/03/2021
This is the first time staying at the Gold Coast Hotel, the scenery is super beautiful! ! I like the hotel’s large terrace the most. It’s a holiday feel. Afternoon tea is better than I expected. I will definitely come again next time.
Ka Hei · 26/03/2021
Free upgrade to a room with balcony。The staff is really nice
chun hin · 25/03/2021
The first time I stayed at the Gold Coast Hotel, the room was so big (but the toilet was found to have hair, the cleaning staff need to pay attention), but the hotel environment is really good, with nice gardens and nice sea views. We also upgraded the rooms with terraces, and opened the windows in cool weather, and there was natural wind blowing into the room, so comfortable! The package we bought included $500 for food and beverage consumption. We originally wanted to use the room service to enjoy the sea view and eat in the room, but the front desk colleague said that the coupon can only be used in the restaurant, which is a pity. In the end, we chose to eat brunch in Chinese cuisine (Cantonese) in the second dynasty. This choice was correct. The environment and the food were good, and this ended our house holiday.
tsz kit · 25/03/2021
Very good hotel, I have been here several times, but unfortunately the children’s playground and swimming pool did not open due to the epidemic
Yuhang · 24/03/2021
Hotel staff are polite, friendly and helpful. The lanscape inside the hotel premisses is well designed and the upkeeping is commandable. The package arranged by Klook is really good value for money. I would recommend to friends.
Che Wah · 23/03/2021
As still under COVID-19, that’s why the swimming pool and beach didn’t open yet. But overall the service is quite good and the set lunch is yummy. Thanks
kwai ling · 22/03/2021
We’re lucky that the hotel has upgraded us to Premier Sea View room which it was look amazing and worth for the price. The staff were very friendly, front desk, housekeeping and restaurant. The room itself so spacious, provides bathtub, huge wardrobe, nice comfy bed. My room balcony is wide and terrific view of ocean. I was really impressed of this resort and will definitely going back again.
Wai Ling Maria · 21/03/2021
This is the second time I have stayed. This time I tried the terrace room. The view is open and the hotel is very holiday-like. You can see the sunrise and sunset. The staff is very polite, the breakfast is good, will definitely stay again.
Mei Wah · 20/03/2021
The staycation in Gold Coast we booked through Klook is a money worth experience. We’ve booked the package including dim sum lunch and breakfast. Though the dim sum is a bit disappointed as the quantity is a bit less, the goose noodles is good. The staff are very friendly and helpful. Both the check in and check out process is smooth and quick. It’s just that the room is a bit small but considering the cost, it’s fine.
Lai Kum · 20/03/2021
Today I just finished a two-day and one-night staycation. This package includes a delicious green tea dessert afternoon tea and a rich buffet breakfast. And the happiest thing is that this package upgrades the hotel room to a sea-view terrace room for free. Although the hotel is already an old hotel, it is well maintained and the environment is hygienic. The afternoon tea and breakfast food he packaged tastes good. . Due to the beauty of Tiangong, you can also enjoy the beautiful sunset view from the terrace of the room. The overall experience is very good. If I have the opportunity to have this discount, I really want to go again.
Ping Wei · 18/03/2021
I had a low expectations due to few reviews mentioning the hotel was outdated. However, when I got there, it blew my mind. First they had a huge classic lobby with a Chinese style structure in the middle. We got the deluxe room with balcony and the room was spacious, clean, and wasn't too old. We had a buffet dinner at Cafe Lagoon and it was great. Definitely will stay there again.
PS: Get the package including dinner and breakfast. We just had the dining credit package and end up spending more than the one including dinner and breakfast package
Brian Conan · 18/03/2021
Good hotel environment and polite staff
Mei Po · 17/03/2021
It's a great package with all meals included. So, not much planning is required, and it is very good value in general. Dinner was especially nice, and the arrangement by the sales (Angela) was very helpful. Everything was ready when we checked in.
Kin Fun · 16/03/2021
We got a seaview room without balcony, a bit disappointed but still satisfied. I must say the package with $500 dining credit is worth and flexible for those who have limited budget.
Ho Yan · 14/03/2021
The hotel room is tidy and comfortable. All the staff are polite and provide very good services. The room with a balcony is commendable.
chun kwok · 12/03/2021
I have great experience of staycation here... we got free upgrade to seaview room on work day. The hotel is placed nearby the mountain and Tai Lam Chung reservoir, it’s nice to go hiking as well. We had dinner in the hotel restaurant (not bad), which has already included in whole package!
UE TING · 11/03/2021
Fast check in / out and the room is up to my expectation
Kwok Ming · 11/03/2021
Room is renovated but still look old fashioned esp the washroom.
Though staff is not very professional, they are nice.
Otherwise the environment was nice and breakfast was good.
It's overall a good deal of money.
WAI MUI · 10/03/2021
Good value for money. Very nice room and great view from the balcony.
Wing Yin Jenny · 01/03/2021
Great value of money. My parents enjoy the view and dim sum lunch very much.
Ka Wing · 01/03/2021
Great value for money. Spacious room with beautiful seaview. The waiter service of Cafe Lagoon has room for improvement tho.
Nice service and clean room. Free upgrade to sea view. A relax tour.
Ngor · 27/02/2021
Good services the hotel and everything nice and well enough.
We booked the package with $500 dining credit. Got a room with balcony and the kids enjoyed playing there!
Un Tong · 27/02/2021
room with good seaview, yummy tea set and buffet breadfast with attractive price. just the beach was closed.
wai ping · 23/02/2021
Great value and very nice staff. Would certainly recommend to others. The room is spacious with nice sea view and a big balcony.
Wan · 21/02/2021
Thank you klook and this is excellent
kin wai · 21/02/2021
A wonderful escape from the mundanity of everyday life. The free upgrade to a room with a balcony gave the experience even more of a resort vibe.
Zhuo Yi Calista · 19/02/2021
Great Seaview and comfortable room
Wai Kiu · 18/02/2021
A very pleasant stay with a peaceful and spectacular seaview.? nice service. The frontdesk is caring and polite. ? excellent environment ??? definitely will visit again!
Ka Tsun · 15/02/2021
The deal was lovely! $500 dining credit paid for a full buffet breakfast for 2. The hotel room with a sea view and balcony was 4/5 stars! Lovely and clean, big room, big bathtub, comfortable king bed. Overall it was a nice deal. Food was less than great, and the hotel seemed a bit dated. Due to COVID everything was closed but that’s not the hotels fault. Great deal and a great staycation! ??
kiester · 08/02/2021
It was a good staycation experience. Spacious room, delicious tea set and a good variety of food for breakfast.
Wing Yin Jenny · 06/02/2021
The environment is wonderful, clean and quiet. The food is average, need to improve.
Wai man · 04/02/2021
good service, the room is clean with wonderful seaview, the tea-set is delicious.
Kwok Cheung · 29/01/2021
Great stay at this hotel, spacious room, friendly staff and most importantly, great accessibility to the beach and the gold coast!
Jiyong · 10/01/2021
My booking for 2 rooms on 1/1/2021 to 2/1/2021 at the Gold Coast Hotel for the New Year family celebration was being cancelled at the front desk when we arrived to check in; due to the hotel's latest covid protocol of which regarding customers' residential buildings that have covid case from the last 21 days. I respect the strict regulation in response to the recent covid development. However, we are extremely disappointed as the hotel could have informed us regarding such via email / sms / phone at least one day prior to check-in date. And in fact, we did receive a phone call from you but to an extent only to confirm the check-in date. My question is - why wouldn't the staff, taking care of calling us to confirm check-in, have asked us about if our building has any covid cases in the last 21 days / or simply have asked for our address in order to avoid disappointment. The only thing they have done for us is to arrange a free cancellation by email to klook at the front desk. Yet, it has absolutely spoiled our celebration on the New Year day.
Lai King Brenda · 04/01/2021
All outdoor activities been stopped as T3 hoisted . But we were only notified last minute which was frustrating as we went there for activities .
Shuk Yi Angela · 24/10/2020
May be you will say how could you expect to have a fine services as you just pay hkd1188.
Sorry, I do expect for a fine services even I paid hkd1188, what my family takes finally:-
1. a dirty room (i.e a room seems just checkout by some others and not yet clean up, you can see dirty towels, cups and bed sheets everywhere. Yes, a lady told me that’s their mistake of housekeeping and do her favour to little upgrade of my room to a little bigger room which looks it was vacant for more than 1000years) when check-in;
2. no complimentary bottle waters (for safe our earth, you need to use their glass bottle to get free water from the lift lobby or buy water at your own);
3. no staff willing to answer your questions as they all wear unhappy face; and
4. not bad swimming experience (even their white towels have lots of yellow spots. Trusted me, those towels should be clean, such yellow spots just want to let you know those towels are old enough)
Apologies that I forgot to take photos in the dirty room. When I first dirty room door, I was mad enough and immediately went down to log a complaint.
Shu Lan · 08/10/2020
the hotel very nice and comfortable.
Shuk ping · 07/10/2020
1. We had a great time in this staycation package in Gold Coast Hotel during the public holiday.
2. The room and relevant facilities are tidy and clean.
3. The front desk staff and services are also satisfying.
4. We also enjoyed the food in the restaurant. Although many customers under the current Covid-19, the food quality and services maintained its original standard.
5. Our family and kids also joined the entertainment activities provided by the hotel. Well, I have to say that although the staff were all very friendly, they obviously need further trainings in order to improve their service. (Are they part-time and young students?)
KUO HAO · 06/10/2020
Fair Deal. Breakfast included and ok. Beach was closed during our stay but the swimming pool was good.
WUN KEI · 04/10/2020