Reviews

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4.7

Based on 5 reviews

One of the best views in town! Room is big and well designed. Food delivered to our room but we’ll done the food remained delicious and warm. Personalized service, well done the Upper House staff!!

Hugues · 31/03/2021

service very good, hotel room awesome and nice food, especially the steak, so yummy

Shuk Wai · 30/03/2021

Excellent environment, service and location. Spectacular view. I have a wonderful 24 hour room stay.

Yu Ming · 30/03/2021

the feeling of home

The room is very large and comfortable. The bathtub is also very large, so two people can soak together.

Ken Ngai · 30/03/2021

Nice design, nice view. I like this place

ying wa · 29/03/2021

Excellent environment and food, appreciated the complimentary refreshments

Zhang · 29/03/2021

It was a really great experience to stay in The Upper House. Everything is good and perfect .Staffs are very helpful. We will definitely come back again in the future. Hope they’ll keep the passion of it.

Mei Yee · 29/03/2021

80 studio

It’s very comfortable. The big bathtub for a day is really comfortable to live in a immersion bath. Enjoy a day of buried breakfast and freezer for picnic drinks. There is also a movie ?? The service is good and will be brought by someone Check in check out the room on the floor, no need to wait soon ?

hoi suet so · 28/03/2021

Nice stay in upper suite

A good and memorable experience to stay in the suite. The staff are nice and helpful.

Yat Chau Lam · 27/03/2021

very nice

Very nice stay, have good supply on everything

Mat C · 25/03/2021

Excellent service. Good and hygienic environment. I enjoyed the harbourview so much and would be happy to come back!

Ting Lan · 25/03/2021

My husband and I had an excellent stay for our anniversary at The Upper House. Staff were lovely and welcoming, happy to help with anything we needed and made our stay very pleasant. The room was amazing and incredibly spacious, one of the biggest non-suite rooms I have ever seen. The bathroom was equally massive and the bathtub was lovely and deep, fitting my 6'4 husband comfortably. Views were incredible of course. Chromecast was handy for watching Netflix too. Only slight downside was the breakfast being a set instead of a buffet. It was yummy but it could have been more filling :) Overall an amazing stay and would definitely recommend and come back!

Patricia Louise Lopez · 24/03/2021

Emphasize the feeling of "home"

Adding $440 to upgrade the ocean view room bathroom and the room are absolutely worthwhile to see the ocean view. The sound equipment is very good, listening to songs and watching the show first-class. Bathroom ? Needless to say, just dip it a few times ?. The service of the hotel staff is very caring. After breakfast, I returned to the room and the pajamas were folded. It was a pleasant surprise! In the afternoon, a staff member rang the bell and asked if you need to add water. The service is really recommended to stay

Sin Ying Lam · 24/03/2021

To enjoy the 24hrs check in and out services is so cool.My staycation is so chill and relax ,everything here is very nice and strongly recommended to everyone .

KAKEI · 23/03/2021

Good service of hotel, nice view and good for holiday.

Lai Chun · 23/03/2021

Excellent stay and very helpful staff. The harbour view was great and the bathroom was decent. In room service were delicious.

Wing Ho · 23/03/2021

Comfortable 24 hours

Very suitable for couples or couples. Continental breakfast is very good and the environment is elegant.

Amy Lau · 22/03/2021

The room is really big and the bathtub is really stunning. Although check in time have a little bit delay, the hotel arrangement is good that they let me to wait and have a drink. The staffs are friendly and care about everything and every meal. So, it was a wonderful and enjoyable experience. Worth to have another stay!

Hei Yin · 22/03/2021

Services and rooms

Check-in and the overall service are good ?? Someone will bring you an introduction on the room. The design of the room is good, and it is easy to relax. It's a good price to stay at, and it's worth staying again.

HangYee Poon · 22/03/2021

great place great service

Lovely we will be back

Gillian Bentley · 20/03/2021

Highly recommended. Professional and thoughtful staff, service higher than 5-star grade. The food was awesome too... It was our 2nd time been to the Upper House, will definitely go again soon!

Sonia Chi tung · 19/03/2021

Great service! The room and food is good.

Ka Yiu · 16/03/2021

Spacious room and stunning bathroom, excellent food on room service, relaxing and cozy staycation, highly recommended

Wai Man Winnie · 15/03/2021

Highly recommended Upper House if you would like to have a chill and relaxing staycation. Excellent design of the room and lobby. A stunning view of Wan Chai district from the room. Staff are very helpful and kind :)

Kwan Sin · 12/03/2021

Feels like home!

The room brings a vibe of "back home", really comfortable to stay in. Excellent!

Jeffrey Leung · 09/03/2021

Amazing experience. Thanks for the team of The Upper house. Because of you guys make The upper house feel like Home. Good to know the design of Upper house, background and meaning. We enjoy the story behind enhancing the experience for the stay. Especially thanks Kay Cheung for the upward tour. She is professional, friendly and energetic. Moreover, thanks for arranging the bathing duck and warm hand writing card for us. We are so delighted. For in room dining, we ordered one angus beef burger and one buttermilk chicken burger. Both of them were exceed our expectation. Amazing in room dining team. Room facilities perfectly enjoyable. House keeping team also providing timely assistance. Great job! For breakfast, we chose one pastry set and one western set. Service , taste and presentation were good. One feedback was the portion of breakfast slightly light. Thanks again Kay and the amazing team.

hoi ching · 09/03/2021

Nice stay with flexible check in hours which was good. We checked in around 5pm and stayed till 5pm the next day! Breakfast at cafe grey was very nice as well!

Teresa · 03/03/2021

This is a perfect outstanding hotel with very nice photoshoot spots, more importantly, people serving in the hotel are very nice to guests, unlike rize carlton hotel

Kong Ling Steven · 02/03/2021

Klook's CS is very helpful. Hotel service is great as we had order some take away from mall, staff will help to deliver to our room. The environment is exactly what we expected, will definitely want to visit again!

Katy · 02/03/2021

A home more than a hotel, that's what the upper house can bring you. A real relax and enjoyable stay with the amazing bathtub and the excellent service from the team. Definitely will go again in the future.

Long Hans · 25/02/2021

perfect veggie breakfast nice environment for relaxation

so yu · 13/02/2021

A pleasant stay - Room is spacious - Nice Bath tub - ? is great - Recommend chips for the mini bar - Recommend more selection of movies

Ho Ming · 12/02/2021

Room is perfect, the staff's services are good that they tell me all the details patiently. All I experience in this hotel are the best that I ever had.

Hoi Ching · 10/02/2021

Really a nice location, nice service and nice hotel. The room is huge big and so relax to stay.

Siu Chung · 28/01/2021

I would highly recommend this hotel for your special celebration. Lovely room with harbour view - enjoy the sunset view in bed or bathtub is absolutely amazing. Love the amenities pack, you basically get everything u need for the stay. The service here is top notch, we always feel like home here:) Thank you Edward!

pui luen · 16/01/2021

One of the best guest room that I've been and with a very luxury bath tub. All amenities are well prepared with free mini bar. In room dining tasted good but since there is no dining table or chairs we need to sit on the couch and use the low table for dinner. Professional and friendly staff throughout my stay. No breakfast buffet but there are many sets to choose from and tasted very good.

On Ki Angel · 02/01/2021

Nice Room and Good Servic

very nice hotel. staff will contact you few days before the checkin date. Free complimentary drinks at cafe grey. The choice of breakfast is nice. The price of the package is very reasonable.

Chloe W · 30/12/2020

A place that you would feel like home! The credits definitely goes to the professional catering team. Upon check-in, the staff shows you all the way to your room and introduces each facility in detail. Highly appreciate the complimentary cake for our anniversary celebration. Mini bars and popcorns are also for free and you can just enjoy them with the great movies available. You could avoid the check-in/out crowds with the flexible hours. This is by far my best check-in experience without long queues!

Lok Hei Noel · 29/12/2020

Impressive staycation experience with The Upper House. Unique interior design, brilliant service and fabulous catering services. Highly recommended for couples and families who wish to have a short getaway in Hong Kong!

Kam Yan Marco · 29/12/2020

Feel like home! The photos posted in website is exactly looks the same with the room, highly recommend.

CHEUK YAN · 28/12/2020

Stay At upper house is a right choice of Celebration for boyfriend birthday . The meal is fantastic and the staff is caring and professional. We do enjoy the staycation at upper house.

Kwan ning · 28/12/2020

The washroom is huge and occupies half of the room space. Mini bar is free as well.

CHUNGPINGTHOMAS · 27/12/2020

Pretty room Stunning view Friendly staff Prompt replies to any enquiry After all a very nice staycation experience Sadly cannot use the gym room due to covid Will definitely come again!

Kai Yim · 26/12/2020

Excellence experience, highly recommend Convenient location nice view Friendly staff Delicious breakfast

Mei Yi · 21/12/2020

Almost perfect for the stay. Bring your own pillow if you want a good sleep and if you want to catch the sun rise, better upgrade to a room with Seaview.

Jessica · 16/12/2020

Really appreciate the flexibility of check-in/out time which makes it a true stayca experience. The staff are all professional and caring. Room is spacious especially the bathroom which takes up half of the total room size. We were offered two Complimentary cocktails at Cafe Gray at the evening, nice vibe there. A little less than my expectation was the breakfast, the look is tastier than the tastes. Oh, also the array of available blockbuster movies weren’t quite in syn with market trends. Having said that, I most surely would come back again in the future.

ka yan · 11/12/2020

Excellent experience. Very much impressed by staffs attention to detail. Complimentary maxi bar is a huge plus :)

Tommy · 10/12/2020

Wonderful service. Emailed us before arrival. Cozy room. Had a great anniversary, including food, service , and interior design. Definitely would like to go agin.

Yu Huan · 07/12/2020

Very BIG room! Everything is nice and clean. The views from the room and bathroom are beautiful!

SIU KONG · 01/12/2020

Wonder environment and services. Staff are friendly and helpful. The room is clean, spacious and comfortable! Will definitely re-visit next time!

· 30/11/2020

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