Accommodation, Hotel, Hong Kong
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4.6
Based on 5 reviews
Located along legendary Cotton Tree Drive in the heart of Hong Kong, The Murray Hotel is the city’s one of the newest, luxury iconic landmark hotels. This contemporary urban sanctuary features 336 sophisticated spacious suites and guestrooms across 25 storeys and five elegant dining destinations including a glamorous rooftop restaurant and bar with panoramic views. Built in 1969, the building has won multiple awards for ground-breaking and energy efficient design.
The Murray is quite good. Services and dining are probably perfect . However, the hotel has technical problem : power failure during 1am and 3am.
Wai Yin · 12/03/2021
Everything was great! With friendly and helpful staffs. However, I personally wouldn’t recommended it with 3 course dinner as the dessert was a disaster. There are much more choices in central for dinner if you are going for a celebration.
richel wrenman · 12/03/2021
Great service and nice environment, fantastic food
Yee Yan · 12/03/2021
Excellent experience
The services is good, staffs is warm and welcoming. The breakfast is definitely worth to try, but the afternoon tea taste quite bad, won’t recommend
Man Lee Tam · 11/03/2021
High quality as expected, staff are friendly and professional, will return for sure
SIU MAN ANTHONLY · 09/03/2021
The staycation at Murray hotel is so far the best staycation I have tried. The service and the overall ambience is excellent, food is good (in particular the breakfast). Thank you Ms Kitty Leung, the Guest Relations Supervisor, and other staff of the hotel who have helped us to resolve an issue promptly. Will surely return for another stay.
Lai Fun · 08/03/2021
The room itself is as good as it was when I made my stay 9 months ago. For breakfast, only 2 main dishes per person (+ buffet) can be chosen, which is downgraded from the unlimited main-dish serving in the past. However, high-tea at the Garden Lounge tasted much better than Popinjays! Definitely recommended.
Chun Lok · 08/03/2021
Beautiful view with nice meal
chun kit · 07/03/2021
A very comfortable place to stay overnight. This package was worth at all which included 2-course lunch, 3-course dinner and semi buffet breakfast (the food was delicious). And the room was cozy and big enough for us. Highly recommended!!
Yuk Yi · 07/03/2021
Hotel
The hotel butler service is attentive, the rooms are clean, the staff are courteous, the restaurant food is delicious, will come again.
PUI YI LAI · 07/03/2021
Excellent service Superb food Free upgrade to.N3 room Nice staff
YEE TING · 06/03/2021
Good breakfast, surprise
The breakfast at the hotel is excellent, and the food choices are many and the environment is peaceful. I met Dean, the hotel manager when I took a lift to the room after eating, and asked me about my idea of staying in. After learning that I was celebrating the wedding, I was even more surprised ?thank you☺️
K Kam · 05/03/2021
Service is very good
After staying in the explorer suite for two nights, I have already felt that the front desk staff is very polite and professional since the check in. The room is very large, and the maintenance and hardware are good. The afternoon tea is Tai Pan food, but the taste is not good, especially the English muffins, and the styles are random? Because everyone in the housing estate sits on the isolation platform like me. Regardless of how good it is overall, I will stay again next time.
K Kam · 05/03/2021
The stay was super nice with its nice room. The services provided were superb especially for my birthday. Highly recommended.
Kai Yin · 02/03/2021
Pleasant night. The room is sweet with a view of HSBC, we entertained ourselves with the movies provided in the TV. Lovely afternoon tea, and there's a huge variety of high quality food to choose from.
Hon Lam · 01/03/2021
Quite a nice stay overall. Staff is very pleasant and polite. The included amenities were great, even have bubble bath! The package was such a good deal with breakfast, tea and a free massage. The room was nice and spacious, we paid for an upgrade to N2 room which was well worth it with a big bathtub. The massage was ok considering it was the first day the wellness center reopened due to covid. Would recommend to anyone looking for a nice staycation in Hong Kong.
Ho Leong · 01/03/2021
This trip was very satisfying and at home.
There are many kinds of breakfast food, especially the fruits are very fresh. The dinner food tastes very good, and the food is thoughtful and can be delicious.
lai ping cheung · 28/02/2021
Although the weather wasn’t good, the experience of staying at the Murray could make it all up. This stay was the best thing for my furry kids and for my parents. The service was excellent. Food was spectacular. If we could have more time and money, we would have stayed for few more nights :p
MAN WAI · 27/02/2021
Birthday relaxation/work trip
Stay in N2 room type. Note that there should only be a bathtub with N2 or above. I am obsessed with the bathroom, and I am very satisfied with the design space and bathtub of the bathroom. I like the big glass windows to look at Mid-Levels and Hong Kong Park, and I feel comfortable. There is enough space for our two girls to play yoga ?♀️, there is even a yoga mat in the room. The hotel also offers cakes in response to guests’ birthdays, and the sparkling wine included in the package is delicious. The staff is very good and caring ?? Big push
Sze Nok Ho · 27/02/2021
Very pleasant and exciting family stay
Very very nice and beauty hotel??all staffs with very good attitude and quick action on housekeeping, check in and food provided. We all have a very high recommendation in this wonderful hotel
Connie Wu · 23/02/2021
Very satisfied
The decoration of the hotel is new and fresh, unlike the design of ordinary hotel rooms. The bed and pillows suit me well. The breakfast is super positive, semi-buffet, and a lot of food. The afternoon tea environment is good, and the savoury is better than the dessert.
A Ho · 21/02/2021
Staff was very friendly and proactively upgraded our room for birthday celebration. Food (in-room dining and breakfast) was great and room was spacious. Would recommend this hotel and the staycation package.
KaShingJohnny · 18/02/2021
Awesome! Many unexpected services from the hotel were experienced :) like free drinks and complimentary cake for I and my fiancée ‘s anniversary! Different kinds of Pillows were provided for us to choose! Food are awesome with reasonable price! Good quality of food and nice garden just outside of the restaurant ! Highly recommended for young couples !
SIU HEI · 18/02/2021
My partner and I had a very awesome valentines night for staycation. Despite the Valentine’s Day business, the staycation package was very well served with considerate staff. Thank you for the unforgettable experience ❤️
On Fung · 17/02/2021
An adorable birthday surprise for our dear friend! We love the room, particularly the bathtub! The breakfast is better than expectation!
Tsz Yin Amy · 11/02/2021
Amazing staycation
Such a great experience to explore the Murray. Everything looks amazing. Highly recommend!
Elsa To · 06/02/2021
Excellent services and food! Hotel staff didn't realise my previous email to them for better preparation was accidentally sent to their junk mail but they could manage to satisfy all my requests immediately upon check-in. I paid extra $800 for an upgrade to Signature Suite when I checked in thanks to a staffer's recommendation: room size got doubled, with a very nice long tub and super spacious shower room, and two moisturizing masks on bedside tables were beyond expectation. I asked for late check out twice and ice buckets filled with ice twice, all requests were met. We got good recommendation from staff when indecisive on tea options: the regular signature option never failed whereas the vegan crossover option was a spark. Dinner was served with heating cart, with extremely good ingredients though the steak requested to be served medium turned out to be medium done due to the cart. Semi-buffet breakfast was again a surprise. Main course choices abound. Kudos on Egg Florentine and French Toast that we selected. Very good quality of semi-buffet items as well.
Chi Hang · 06/02/2021
Great package with meals included!
hei nga · 05/02/2021
A very nice hotel, out of expectation. The design had paid attention to the fine details - a combination of white, black and gold, Plus - the magic glass of the bathroom which was opaque initially and become transparent after pressing a button. Turn down service (夜床服務)include setting up a star projection machine so that made us feel sleeping in the space. Wonderful break in busy life.
Tai Kwan Eva · 31/01/2021
staycation at Murray
Great service, food and product
Charles Whittaker · 22/01/2021
The most worthy hotel stay ever. Staff are friendly and helpful. The room and view are stunningly amazing. Breakfast is amazing! But the afternoon tea and dinner are disappointing. Yet, it’s Hong Kong, you can just go out and get the best wanton noodle in walking distance.
Tsz Shan · 07/01/2021
Really impressed with the service from check in to the swimming pool to house keeping/room service to concierge. Hands down best service in town. Really like the rooms too, very modern and chic. Absolutely in love with the marbled bathroom and the bath tub. I think one of the highlights for me was the amount of amenities offered.
Esther Wing Kwan · 05/01/2021
Great stay cay package at unique hotel and friendly staff . Recommend upgrading your room during check in. Delicious well proportioned three course in room meal with proper prosecco.
Julie · 02/01/2021
Overall experience was really lovely. The staff were all very kind, especially the turndown service and housekeeping staff. Breakfast exceeded my expectations but the tea set was a bit average. Dinner was pretty yummy. Ambience in restaurants were all very nice.
Phoebe · 27/12/2020
Impressed by the unique design in the hotel, which was renovated from a Government building and now turned into a renowned photo spot. The package includes afternoon tea and breakfast, definitely a good deal.
Po Ki Pinky · 23/12/2020
The experience was great. Got upgraded to the signature suite from the explorer suite :) The check in was smooth and we managed to extend our check out time. Hotel staffs are very friendly and helpful. The room is very spacious, clean and nice, and has a wide selection of movies to watch ? Our package includes a 3 course dinner which tasted mediocre. However, the desserts were very nice and worth the money! Lastly, the breakfast was good, would give it an 8/10. A wide selection of teas and coffee were available and the food from the offered menu was amazing! Especially the french toast and omelette ?
Wing Lam · 22/12/2020
This is a well designed hotel both interior & exterior. Guest service is extremely excellent, from front desk staff to housekeeping team. The minor downside is not being linked with close by shopping areas & doesn’t have many interesting points in the neighbourhood
Sung lai · 09/12/2020
Excellent service and very nice hotel room as well! Pet friendly with cat litter and water has been provided. Overall very good experience I would love to stay in the hotel going forward!
Pinta Nai Yin · 07/12/2020
The staff are very helpful and polite. We happy satisfied with the quality of afternoon tea and breakfast !!
Wing Yiu · 06/12/2020
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Michael Chan · 30/11/2020
Generally speaking the hotel is nice. The only thing needs improvement is the compliance of non smoking policy. There was twice during my stay that the next door of my room was smoking. The strong smell was like the smoke injecting directly into my room.
SUN FEI · 27/11/2020
so good??????????????
tin chu · 20/11/2020
Nice room, nice staff with excellent service, food and environment are very nice as well. Amazing experience!
Chui I · 17/11/2020
Jason
It was perfect, when I walk in the hotel i feel like I back home. Even thought it was my first time visit. Staff are really friendly and nice. People always love to help with the smiling face. The room are clean and modern. E food was good specially the breakfast , have so many choice. Love it. definitely would visit next time.
Yiu Lam Fong · 15/11/2020
nice environment, very elegant looking but not much facilities: spa, gym and swimming pool only swimming pool and gym small sized (about 10-15m long) room booked: n3 grand, bed very comfy dinner: 900hkd bonus included in package cannot cover the dinner cost, expect to pay more breakfast: loads of variation, including both set breakfast and semi-buffet, all package inclusive tea: 2 options to choose from, including 2 drinks and set tea, all package inclusive
Wai Hin · 15/11/2020
Contemporary design hotel, staff are very attentive, didn’t recognise most of N1 deluxe room without bathtub, I’m ok with this but seems not match with room description. Have Breakfast at cozy restaurant my seats were facing a garden, food is so delicious with great assortment, afternoon tea at Popinjays, almost all table were seated but still keep a good atmosphere, very nice experience
Siu Wai · 11/11/2020
15 mins earlier at the lobby for check-in, it was smooth. Spectacular view from the room with a neat and bright design, delightful. Everything seems quite perfect to me and don't forget to visit the roof top bar before you go. Definitely worth it.
Jessica · 11/11/2020
Lovely staycation with very comfortable rooms to celebrate the anniversary of my boyfriend and I. We were sent a complimentary cake and bottle of prosecco to celebrate the occasion. We also took our dog with us and I was amazed how dog friendly the hotel is. She was definitely made very welcome by the staff! The breakfast selection was good with many Asian and western choices. We loved the extra touch of the pillow menu, which made our stay even more relaxing. Location is also great to get to various places around HK island.
May Mei Hann · 10/11/2020
Thank you Lester and Durga for their excellent service. Very impressive experience staying at the Murray. Efficient check in and arrangment. Caring waitress, joyful moment enjoying afternoon tea.
Wai Man · 08/11/2020
Service was good ! Staffs were nice ! relaxing stay with good food!
Hoi Ching · 27/10/2020