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Based on 5 reviews

Drivers arrived early and were polite and professional. The vehicles were clean and spacious, which are great given the very congested traffic in Beijing.

Kien Wei Wendell · 23/02/2020

we arrived midnight in beijing so we decided to book this service as I wanted to guarantee our safety and avoid the hassle of language barrier and getting lost in the wee hours. it was very convenient. our driver was there waiting for us with my name. had water ready for us in the car. he used a translator to communicate with us. highly recommended esp for families who would like to travel conveniently. the rate versus the taxi is way higher but it's well worth the conenience. for our trip back to the airport, we just took the cab.

Lorraine · 08/02/2020

good service! able to save time for taxi line and no hassle. the driver knows exactly where to drop us off. this will also save you for some possible taxi rip off :)

JEANETH · 04/02/2020

perfect for those who will arrive late at night so you dont have to worry about the crowded bus queue and the hassle of looking for your didi/taxi ride to downtown. driver will wait for you with signboard at the arrival and will help you out until you reach your hotel reception.

Aleksys Antonio · 28/01/2020

It was a little difficult to find the guy at the airport cos there were so many people holding signs. We eventually found him. Very good driver. Great price.

Joanne · 23/01/2020

i was a bit worried because we didn't received any driver's confirmation but the driver was on time at the scheduled time holding a klook sign. the car is big and clean.

Izan Baizura binti · 15/01/2020

The driver is on time, can understand a little bit english and he trying to communicate as well with google translate voice, the car was clean and good and big for 2 people. He has an initiative to call my room number from the receptionist once he cant reach me thru wechat. (I sent an email to klook when no one contact me a day before and I share my detail room number) please be aware if you go to daxing int airport, you have to pay additional charge (because he said it is double far from the old airport). I dont have any more yuan so he accept dollar 45 USD (300 yuan). a bit surprised actually to pay more but its ok. luckily I prepare the dollar.

Dewi Nurul · 13/01/2020

Fuss free and driver is already there when we are out of the passport control area. It will be good if we can establish some form of communication before the flight. Overall still recommended.

ZHIKAI · 12/01/2020

Convenient transfer for our group of 7 with many baggages. Got picked up with a name sign. Driver do not speak english but is not really a problem since they will be confirming with you your booking and destination on a mobile system. Navigating around China’s big cities with advanced transfer booking is recommended.

Thi Hong Huong · 10/01/2020

Our flight was delayed on 1.5 hours, but driver waited us (until 4:00 a.m.!) and he was very friendly and cheerful. He waited us in arrival lobby with my name on big card. It was no problem to find him. The car was excellent - big, clean and comfortable. All way was in 40 minutes (from Beijing Capital Airport to Tiantan). It was very good decision to book this trip!

Elena · 10/01/2020

Jimmy did a great job looking after us, he was at the airport with our name sign to wait for us. Pick up was easy , would not have make the arrival easy without his help. Highly recommended

Christina · 10/01/2020

Must book for its convenience and hassle-free transfer from hotel to airport or vice versa. The driver arrived on time and is very helpful. The driver is easy to locate at the arrival hall as he is holding a Klook banner with my name on it.

Clair Shandy · 09/01/2020

Perfect for when travelling with heavy luggages and children. The subways are convenient but some old stations are notorious for not having escalators or elevators. With this transport service, we were picked up on time from our hotel straight to the airport by a very friendly driver who drives carefully. Totally recommending this service.

Juan Caesar · 09/01/2020

seamless experience! our driver, mr lin, was easy to find upon arrival at the Beijing airport. he was also very friendly and provided recommendations on things to eat around our hotel. departing Beijing, arranging the pick up was easy as he was very responsive. would really recommend this for bigger groups.

Pichay · 08/01/2020

The vehicule came on-time and it was a smooth ride. As Beijing traffic can be really bad, it is better to book at least 3 hours before your flight departure time.

Seng Hok · 08/01/2020

Our driver arrived 10 mins before the said time and he was really nice. Didn’t get any details regarding the driver but no worries because they will show up. Car was also clean!

Andrea Marie · 06/01/2020

The only thing I don't like here is that there's wasn't contact info of the driver beforehand. I contacted Klook customer service the night and early morning for the driver's details but they promise that the driver will be at the hotel lobby to pick us. True enough, the driver was already there at the entrance of the hotel waiting for us. It's a thumbs up for this kind of service!

Karen Angelynne · 06/01/2020

Aside from the inconvenience that we experience because we had to transfer car because they made a mistake. But otherwise we had a great time because they upgraded our normal van to a mercedes van. Great ! Thanks !

Ma Rosella · 06/01/2020

Easy to use. Once you arrived at the airport, someone will wait while holdinb a klook card outside the arrival exit. Our driver Mr Yang is very nice and helpful. even thought he does not speak english , we still can communicate through app translater

Noorhisham Bin · 06/01/2020

When arrived, driver was there at the airport waiting for us with name board. I have took Klook airport transport many times and doesn’t have an issue. Only this time when arrival, driver was abit like shocked/annoyed when he saw we have 2 pieces of 30” luggage and 2 pieces of 20” luggage. Then I told him I did mentioned in the booking and he said he wasn’t told. Before I book, I did checked with Klook agent as I afraid cannot fit into normal car but they told me should be ok as the cabin can be placed in front of the seat while two big luggage behind. So he went on with the booking but on the way to the car park he kept on nagging at how big our luggage and might not fit. I think Klook should check with the other side of the party to ensure they briefed the driver. I felt so embarrassed when he kept on talking in the airport like why I bring such big one. Returned journey was alright. The driver was very polite but he tried his best to fit the luggage in and even helped us the put the cabin bag in front. Overall it was good just abit drama for my arrival trip.

Soo Hoon · 05/01/2020

The driver arrived hotel 10 mins earlier to get ready, very polite and helpful. The car is clean and comfortable. Will use the service again definite. Nice.

ChuiShanBetsy · 05/01/2020

van was very spacious.driver helped us carry our luggages.driver was 5 minutes earlier on hotel lobby also.

Michelle Loraine · 05/01/2020

Driver came on time eventhough it was very early in the morning. When you booked transportation services from Klook, make sure you get the driver's contact number at least 1 day before, and DO NOT hesitate to chat klook when you didn't get one. Do not assume that everything will be in order, particularly when you order for early morning or late night transfer, you really need to make sure to have the driver's contact.

Mimi Mereditha · 04/01/2020

The driver Mr Phang was already waiting outside when we touched down Beijing Capital International airport. Very friendly man. ???

SUI HONG · 02/01/2020

Very prompt and courteous driver (Zhao Wei). This is money well spent for a pick up and drop off specially for first timers and non Chinese speakers coming to Beijing

Jose · 02/01/2020

The service was very good. The driver were waiting for us when we came out from the airport even though been delayed at the immigration about 1 hour. The driver was very friendly. Thank you for the good service!

Lai Heng · 01/01/2020

Highly appreciated the convenience of having someone to pick us up from the airport upon arrival after midnight. The van was clean and very comfortable with captain seats, and the driver safely drove us to our hotel.

Maria Alessandra · 01/01/2020

Driver reached on time at hotel lobby and smooth along the journey. Recommend for those in large group and carry a lot of luggages.

VICTOR ERN WEI · 30/12/2019

The driver is very friendly, and stood at the exit. I was able to notice the driver the moment I exited the airport. The driver assisted with the luggage, and offered communication ways for the pick up.

I Chin · 30/12/2019

As advertised, driver was waiting outside the arrival hall. Driver was very helpful and even called the hotel on arrival to verify it was the right one.

David · 27/12/2019

The driver was waiting with my name written on a "Klook board" upon arrival. He took over the trolley of bags and walked us to his car at the parking area. Drove into the city and showed us Tiananmen Square views at night. Dropped us right to the doorsteps of the hotel without any issues. Car was very clean, driver courteous, pleasant ride. I would definitely book again

Lee Chin · 27/12/2019

Service was very good. Driver was on time (even early) and courteous. Van was clean and new. great choice. Will definitely book this kind of service again. Thanks klook. Traveling is now convenient ?

ROSALINDA · 26/12/2019

We landed past midnight. This transfer offered an ease of mind on transport to city at this time of the day. A normal taxi was said cost RMB130, thus we are paying more than the norm. However, we are happy with the service because they are 5 of us with 4 luggage which a normal taxi will not be able to fit. And trip back to airport was also a breeze.

LAI KIM · 26/12/2019

Very good service. Jimmy the driver already wait me in Exit gate. He drove safely till my Fairmont Beijing hotel. He very polite and not ask for Tip. But I gave because He very good.

Ary · 25/12/2019

Although there wasn’t any sms confirmation the day before, the driver who picked us up at the airport was punctual and he was holding the klook signboard with your name on it.

WEIZHONG · 25/12/2019

Though there was no contact/message/call from the company before we arrived, we easily found the driver at the exit when we arrived. Smooth and easy! Will recommend this to others.

Johanna · 24/12/2019

Excellent service! The drivers were very accommodating, helpful and courteous. The vehicles were luxirious and very clean. We were picked up on time and were brought to our hotel safely and without delay.

Maria Victoria · 24/12/2019

the driver is punctual & waited for us at the airport & also send us back to airport on time. we use mpv (local Chinese car brand) & it was a comfortable ride. recommended transfer as it was hassle free. only thing is can't get in touch with the driver in advance to confirm the trip detail

CHOON SWEE · 22/12/2019

Very nice & friendly driver. He waited for us for more than an hour though our flight got rescheduled. Helped us with everything and made sure to do everything that he could to assist us. Spacious vehicle, safe drive. Totally recommended.

Shafiqah · 21/12/2019

We were 11 pax with 15 luggage. Arrived Beijing in the midnight. We were happy to see the driver waiting for us. The return back was also good, the driver called me to confirm the location. I am happy with Klook Airport transfer. Highly recommended.

Poh Yan · 21/12/2019

Very well organized. The driver arrived early. Polite and know English well. Car is new and super clean. Airport pickup is saving my time a lot

Sarinya · 21/12/2019

The van was spacious, clean and new. The driver were punctual, he arrived 10 minutes early and helped with our luggages. As our stay was in the hutong and bit difficult to park large vehicle, he managed to find us and sent us safely to the airport. We are glad we chose Klook

Noorashikin · 20/12/2019

The arrival transfer was great. However, for departure transfer, we had an unfortunate minor accident whilst on the way to the airport. The driver hailed a cab for us and paid for the ride to the airport. Otherwise, both cars were clean and comfortable and the drivers were very nice.

Yiok Yong Harry · 19/12/2019

I booked a roundtrip transfer from the beijing international airport to our hotel and the trip was smooth and hassle free. They doesn’t really speak english however they are using a translator app in order to say something to us. They arrived a little bit earlier than the designated time which is somehow good since you don’t have to wait for a long time. Overall, they offer an excellent service. Would highly recommend. Thumbs up!

Dominic Micko · 18/12/2019

Mr Zhang took us from the airport to hotel and brought us to Tianjin and gubei watertown and tour around beijing. He is a skillfull driver and knows the roads and traffic well. We reached our destinations ahead of time. Highly recommended.

Kheng Heng · 15/12/2019

finally get to meet Flower in person. She is very patient and friendly. was told to meet at the roadside but we are really lost! so sorry! trip went smoothly. expect a steep climb of 50 to 80 metres after alight from bus. its hard to walk the steep stairs, luckily we disnt op for the slides! cable car is a good option. dont think we can climb to the top within the time given. beautiful view and not as cold as i thought. lunch was delicious. thank you Flower for the well planned trip. its really worth it!

Siew Lee · 15/12/2019

The bookings has made arrival and departure a seamless and comfortable journey. Both the driver who picked us up was friendly and polite. Mainly mandarin speaking though and was very informative through out the journey by sharing some to the must see sights when you are in Beijing, If you are traveling to Beijing, would highly recommend this service.

Hooi · 13/12/2019

Fuss free and reliable drivers! Both round trips completed without any hiccups. Arrival: Driver will be waiting at the gate with a klook sign written with our name. Departure: No confirmation messages was given prior, i called Klook china to enquire and they mentioned they did not receive any cancellation from the operator company but the customer service officer went the extra mile to check and provided me with the driver's details. Very satisfied with this purchase. I highly recommend this as it will save time especially during winter time.

PHUI CHAN · 11/12/2019

Hassle free experience! We booked a van even though we are only 5 persons, this is because we had a total of 6 luggages with us. Nevertheless the service provided was excellent. Will book again next time.

Ida Gayle · 08/12/2019

driver 李明 was there waiting for us with board bearing Klook and my name. very safe driver. friendly and chatty guy who recommended places of interests for our visits. Car was spacious and comfy. free bottled drinks.

Renee Cheng Cheng · 07/12/2019

Product information

Insider Tips:
  • Dive into ancient Chinese history with a trip to Beijing’s most famous attraction: The Forbidden City
  • Stay connected while on the go with your very own local SIM card
Vehicle Information
  • Standard Sedan
  • Group of 2 passenger(s) or less
  • Standard MPV
  • Car brand: Buick or similar
  • Group of 5 passenger(s) or less
  • Standard Van
  • Group of 9 passenger(s) or less
  • Standard Minibus
  • Car model: Coaster
  • Group of 15 passenger(s) or less
  • The vehicles shown in the pictures are for reference only. Specific makes/models within a car class may vary depending on availability and factors such as passenger seating, luggage capacity, equipment and mileage
Additional Information
  • Please make sure to book the round trip transfer if you need transportation in both directions. Otherwise, this service is only a one way transfer
  • Please note: Food and drinks must not be consumed inside the vehicle