Reviews

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4.8

Based on 5 reviews

You don't have to be on long queue just to get the ticket. It took only 1.5 hrs to get there. Taken last 2019

DHAZLE · 06/03/2021

Easy to use and reliable

Great discount, easy to purchase and redeem. Never had any issues.

Caitrin Ferguson · 28/02/2021

Easy to redeem and save the money for this trip. Thank you very much for this deal. I will purchase it again if I am coming back. Thanks again

Yng Cun · 27/02/2021

Literally high speed train experience!!! Soooo great!!! What can we ask for, we had a great train ride experience! Hope to come back soon! Highly recommended!! Enjoyed this hassle-free ride!

Aira Rizza · 24/02/2021

travel smooth and easy

travel smooth and easy going

Ruben David Henriques Gomes · 10/02/2021

great

Great but staff might need to be trained more to doing this process. Seems most of the time not such how to do it. And requires 20-30 mins

Michael Lu · 30/01/2021

Booked through KLOOK for the return journey and it was as seemless as before ;) no fuss, no language problems, just collect and go but be sure to get your timings correct as they have many connections in Taipei

Chee Kiang · 27/01/2021

business travel

Easy, fast and cheap travel.

Ruben David Henriques Gomes · 06/01/2021

Versatile

Easy to buy, can buy 30 days before, and can be used up to 90 days after purchase, also can be rescheduled once after ticket is issued.

ALI HAEDAR · 02/01/2021

High Speed rail is very convenient fast and availability is usually better than normal train.

Krzysztof · 28/12/2020

Highly recommended! Loved the ease of using the tickets! Huge savings! Had a great time in Kaohsiung and only a comfortable 2 hrs train ride!!! Love it.

Yuxian · 25/12/2020

travel back to Hsinchu

This is a new experience for myself but a pleasant one to say the least.. the small adjustment in price makes a diference.. But please do choose your time for traveling... We went back to Hsinchu at peak time so it was pretty crazy. Other than that, the KKday app, is pretty cool and i will be using it alot more :D

Irfan Ali · 08/12/2020

The station is clean and elegant, staffed with friendly and efficient people, the trains are fast and spotless, and the lunch boxes totally delicious!

Abegail · 07/12/2020

hsr

Pleasure enjoy taking hsr

Michael Lu · 06/12/2020

High Speed Raid is very convenient especially for Taipei - Kaoshiung track which is quite long. Klook allows to save a few hundred NTD so it makes sense. just remember that you need to change voucher to real ticket.

Krzysztof · 02/12/2020

High Speed rail is convenient and fast way to travel. Klook discount is nice. Only inconvenience is that you need to go to the counter to exchange voucher. (And if you want to use online reservation you need to use the other short voucher code - and you still need to go to physical counter to exchange voucher). As I booked a few tickets via klook I exchanged them all together at the counter then it was faster.

Krzysztof · 01/12/2020

Yay

The HSR is fast and fun.

Todd Williams · 30/11/2020

Great ride.

I always enjoy taking the HSR, this makes it cheaper.

Todd Williams · 30/11/2020

Impeccable service rendered by the ticketing staff! We are even able to choose our seats and travel comfortably to Taoyuan and back. It is almost 30% cheaper than getting tickets at the hsr directly. Highly recommended for using this service!

Yuxian · 10/11/2020

Great way to travel

Process was very fast and efficient

Shi Cheng Jeng · 04/10/2020

Taipei is now my second favorite city, Tokyo is still my first, hehe. It’s my first time in Taiwan and I instantly fell in love upon arriving. I actually would love to live there!

Gemille · 07/05/2020

Highly recommended! great discount for foreigners travelling in taiwan. One thing to note is remember to go to the counter in advance during peak season to get tickets of desired timing!

Yuxian · 05/04/2020

Cheaper to buy in advance through Klook and easy to redeem the HSR tickets over the counter. I managed to catch the express train to Taichung and the whole journey took around 40min.

Shimei Karen · 08/03/2020

The station is quite far from Tainan downtown but its worth the experience. Big station with very helpful staff. The train platform has no ac so better wait in the station until a few minutes before train scheduled time. Very good noodles served in station.

Pei Fun · 06/03/2020

Easy to redeem, very fast and efficient from taipei to kaoshiung real quick hassle free. I will surly recommend this to my friends and family thanks klook. It was a nice experience

LYKA · 04/03/2020

Highly recommend, easy to redeem and great experience I will definitely try it again when I come back in Taiwan. Thanks Klook

Mary Jane · 03/03/2020

Highlyrecommended. Very fast and easy transaction the counter assisted me well i also can select what time schedule i want to take, saves alot time and money thanks klook!

Eni · 02/03/2020

Fast and convenient way to get from Taipei City to Taoyuan Airport. The only disadvantage is the need to take a MRT from Taoyuan HSR station to Taoyuan Airport. Would be much more ideal if we can just get straight to the airport. Cheaper to get the tickets from Klook and easy redemption too.

Boon Thiam William · 23/02/2020

The experience was great and picking up the ticket was easy. There were clear directions and no time wasted. Train was on time and the best part was that it was not crowded and got me into Kaohshiong in a very short time. It was a manual ticket so you will need to provide passport to the guard/security who will let you in through manual gate.

Niven · 22/02/2020

Claiming of the tickets was very quick at the Taipei Main Station HSR ticket counter. You simply have to present your mobile voucher and passport to have your THSR ticket. Show it to the manned gates as the staff will let you through the turnstiles after verifying the tickets.

Aaron Jordan · 15/02/2020

I'll definitely get this one again in my future trips in Taiwan, smooth and comfortable ?

Si Wei Jeffrey · 04/02/2020

My daughter and I could only get 1 pair each from the buy 1 free 1 deal. I have 5 in my family so I had to buy this ticket which was at discounted price also. I only had to redeem the tickets at the HSR counter and informed them what time we needed to depart. Easy and convenient. We got to travel to Taichung fast and visited Rainbow Village, Carton King & Miyahara .

Hong Pieu · 29/01/2020

Great experience! Hassle-free and easy to use ticket. We just presented the e-ticket at the ticketing booth and we chose the available time schedule for our trip. The HSR is the fastest way to get to Taichung. We visited the Zhongshe flower market. From Taichung Station, ride the adjacent local train from Xinwuri to Taian Station (40-45mins). From there, it takes less than 10 minutes to reach the flower market.

Karen Gem · 24/01/2020

It is the fastest way to get to taichung from taipei. Very easy and convenient especially when you travel with senior citizens. You get to have reserved seats. Very clean train. And you can choose the time slot. It is a better choice to travel taipei to taichung. There is no line of and not crowded. Very organized even if you retrieve it on the day. We left taichung late afternoon but we get to reach taipei early

Kristine · 23/01/2020

It is the fastest way to get to taichung from taipei. Very easy and convenient especially when you travel with senior citizens. You get to have reserved seats. Very clean train. And you can choose the time slot. It is a better choice to travel taipei to taichung. There is no line of and not crowded. Very organized even if you retrieve it on the day.

Kristine · 23/01/2020

Very easy transaction. Guy at the counter assisted me well. Fast train to taichung! Highly recommended! Will book again.

Mariae · 21/01/2020

It takes 90 mins to travel from the north Taiwan to the south Taiwan

WAI KIT · 21/01/2020

The HSR is most commonly referred to as Gaotie and is generally the preferred method of transit for travellers to cross the island due to its simplicity and speed.

Darel Jem · 20/01/2020

easy to redeem my 3rd time to avail this promo... We enjoy the short ride... From Taipei to taoyuan... hope to come back again to Taipei...and I will never forget to introduce this promo to all of my friends... because I save a lot of time,money G

Michael Joko · 19/01/2020

Redemption was pretty simple, Free seating coach 10-12 was quite crowded due to festive season, you have to arrive early if you want to redeem tickets with seating to secure a seat. Overall great purchase!

Yen Sin · 12/01/2020

easy to redeem my 3rd time to avail this promo... We enjoy the short ride... From Taipei to taoyuan... hope to come back again to Taipei...and I will never forget to introduce this promo to all of my friends... because I save a lot of time,money ?

Angelica · 12/01/2020

Purchased this additional buy 1 take 1 ticket for my cousin whose traveling with us just in time before it gets sold out.. Saves a lot of time and money!

Rosanne · 10/01/2020

One of the best offer of Klook, to both locals and travellers.

kin · 10/01/2020

Hussle free and too fast. Highly recommended especially those who travel with senior citizen. I will definitely try it again when I come back with my boyfriend. Thanks klook!

shiela · 06/01/2020

Service was so good. I had a wonderful experience. Highly recommend !

Huynh Ngoc Cam · 05/01/2020

Taichung is now my favorite place in Taiwan. Everything is cheap compared to Taipei. Buses are almost free, within a certain km distance. From the Station, ride a free shuttle bus that will bring you down town. I loved the food in Taichung, especially since I’m plantbased. I will definitely come to Taichung again. It’s so close to Taipei. Tip: try going early to reserve a seat. We didnt get to sit from Taichung to Taipei because we had it during NYE.

KLAUDINE ANNE · 03/01/2020

Attractive price, easy to redeem, use the QR code to redeem the ticket.

Cheuk Kei · 02/01/2020

Very convenient. So sad that i missed the BOGO promo but the distance is still worth it plus you get to choose trains that has less stops.

Katrina Carla · 01/01/2020

Picked up tickets at the HSR counter in Taipei main station, needed passport. Then choose if you want to take specific train or any next. Very fast and cheaper than normal ticket.

Aleksandra · 31/12/2019

Good purchase from Klook! Bought from Chiayi to Taipei and reserved seats at the station.

Sheet Kuan · 29/12/2019

Product information

Insider Tips:
  • Don’t miss out on the famous Ay-Chung Rice Noodles, Braised Pork Rice Bowls, Spicy Hotpot, and more Taiwanese goodies! Check out these Must-Eats in Taipei for recommendations
  • Transfer Information
  • Transfers are available to/from all THSR stations:
  • Taoyuan HSR Station to/from Taoyuan Airport - NTD30
  • Zuoying High Speed Rail Station to/from Kenting
  • THSR Stations in Taoyuan/Taichung/Tainan - free of charge but present your THSR ticket on-boaord
  • TRA Trains in Taipei/Taichung/Tainan/Zuoying - directly connected to the HSR Stations in each area
  • Metros: Available, directly connected to HSR stations in Taipei and Zuoying
  • Taxis
  • THSR Station Transfer Guide
  • Taoyuan
  • Taichung
  • Tainan
  • Zuoying (Kaohsiung)
Booking Guidelines
  • The name, country of residence, and passport numbers entered when booking must be an exact match to the passports used when boarding
  • All passengers must have their travel documents (passports, ID cards, valid visas) ready prior to boarding
  • THSR passenger(s) must possess a redemption code, passport, and a recent valid entry document to Taiwan (e.g. visa, visa exemption stamp, Exit & Entry Permit for Taiwan, etc.)
  • Select your transfer direction at checkout
  • After received the voucher, travelers are recommended to visit the Taiwan High-Speed Rail Pass official website to reserve your travel date and seat
Additional Information
  • Free WiFi is available on the train (Network Name: THSR-VeeTIME)