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Based on 5 reviews

Excellent service booked from KLOOK. Driver came to airport punctually and initiate to contact me right after the flight landed. Vehicle was clean and it’s was a safe trip. Would recommend this service !

Choon Haw · 26/12/2020

Long day and far, but the sunshine that day was amazing

Poyu · 25/09/2020

No problem on finding driver. Although driver cannot speak much English. He knows our destination. Vehicle was spacious and big for group of 7. Worth the money and hassle free. Would definitely everyone to book via Klook should you go to Hanoi.

Jan · 27/05/2020

comfortable, easy to find the driver

hiu ching · 01/05/2020

Driver arrived even before actual pick up time, drove us swiftly to airport, stress free no drama, spacious clean car too, santizer provided in the car too to ensure safety of driver and passengers too, great service will use again.

LEE · 18/03/2020

It is an effective and efficient way to get from the international airport to old quarter of Hanoi. The meet up was easy as they would contact you before the date for confirmation and during the actual pick up while the driver is actually waiting. Luckily I was in the car on my own too. Will definitely get this again if I return to Vietnam.

Keia Janne · 15/03/2020

I received a message to be at the lobby at 645am. The driver came on time to pick me up to drop me off at the airport. He helped me with my luggage, and the car was clean. I felt safe while he was driving. Not much traffic in the morning so I got to the airport on time. I highly recommend booking in Klook.

Kimberly Arnie Arjona · 12/03/2020

Driver promptly waiting at the entrance with my name on it easy to spot him, new car and clean. Drop off to destination without any fuss. Driver is very friendly and helpful too. Highly recommended.

LEE · 08/03/2020

Nice and clean taxi, driver drive very sensible and very happy. We arrived at the airport early and I text them, they reply immediately saying the taxi on it way with type of car and number plate so I can look out for it which he come about five minutes after I text them. superb service.

Justin · 22/02/2020

Family trip

The driver waited in the lobby of our hotel in advance. He drove carefully and steadily. It was quite comfortable.

Vince Lee · 17/02/2020

The emails and text messages were shared well in advance. The person with sign board was on time and standing as per instructions. The driver was courteous and drove safely to my hotel. Highly recommended

JONATHAN · 16/02/2020

I booked this car ride a few hours before my pick up time but they got back to me quickly and was there at the airport when I got out of the gate. It was great, easy, and efficient. The driver played some music which may bother some people but it was totally okay for me. Would use again!

ELENA · 16/02/2020

great transfer from the edge of the old city to Hanoi airport. Easy to book through klook, I knew it would be using Vietnam Transfer Service which is what I wanted. I was emails the drivers and car details the night before, and contact numbers for WhatsApp etc in case of problems. Driver arrived 5 mins early, huge 11seater van for just me. Smooth toffee to the airport, which took 30-35 mins at 5am on a Sunday. Would not hesitate to use them again, highly recommend.

Alexandra · 10/02/2020

The hotel charge one way for usd19. I forgot to book my transportation, booking thru klook last min decision, 8hours before departure time. Its was raining and we have to depart from hotel at 6.20am. The driver was courteous and on time. So glad I use klook.

Josephine · 09/02/2020

The driver reach on time. He was very polite and explain Vietnam to us although in Vietnamese. The car is clean and big enough for four person.

YUEN SIN · 07/02/2020

The driver picked us up at the hotel on time, and the car is really cosy and clean. A day before the schedule, klook operator would send the information about the pickup.

Chia Yie · 03/02/2020

The driver was very punctual! He came on time to pick us up at the hotel where we stayed in Hanoi Old Quarters. The car was clean and very comfortable. WhatsApp group was created one day before pick up to easy the communications. Excellent service. It was a pleasant trip to the airport without any hassle. Highly recommended.

Djuliah · 02/02/2020

Ride was good. But we had to wait in the lobby for 15 minutes. We were lucky that local operator contacted us

PAVEL · 29/01/2020

Picked up promptly at airport with good information given as to where to meet the driver. As our hotel was not accessible by car, he stopped by the roadside near the hotel, called the bellboy and waited with us till the bellboy arrived to pick us.

Yun Hua · 25/01/2020

The taxi service was very efficient and the driver was a very nice person. He was very helpful. The flight was delayed by more than 5 hours and the driver had patiently waited. Would highly recommend using their service in hanoi.

karthik Reddy · 19/01/2020

Booked it for my outward journey and again top notch! Early, looking after me so I could still take pictures and playing my music

Ursula · 15/01/2020

car pick-up was punctual, driver was courteous and friendly, we enjoyed the journey! allow 45mins - 1 hour to get to the airport. We also saw a Rolls Royce on the way, but the car used for pickup is a Toyota Innova.

Ming Tjong · 13/01/2020

Whatsapp group was open prior to departure from Singapore to inform us where to meet at the airport. We missed our flight in Singapore, it was very easy and fast for them to reply and reschedule. Van was very clean and comfortable too. Highly recommend!

YAN TING · 13/01/2020

Reliable service

Booking online was smooth & easy, provider contacted via Whatsapp well in advance & keep continual communications. Though our flight was delayed, the driver waited patiently & we could find him easily, everything fairly smooth & easy. Will use again.

Guest · 12/01/2020

Despite my luggage not arriving for ages, my driver waited patiently for me in the arrival hall, easy to spot too. He carried my luggage to the car, which was good and cool and let me choose the music - Beyoncé it was :) Arranged the hotel boy to come and pick me up in Hanoi.

Ursula · 12/01/2020

Pretty smooth ride, driver came close on some occasions, so maybe you would want to sit at the back if you're not keen for a thrill ride. Driver seemed to know the general direction but he checked google maps a couple of times along the way.

Ming Tjong · 10/01/2020

driver stand by on time, great service, arrived safely at old quarter hanoi.

cici · 09/01/2020

Transfer from Hanoi City

Driver was punctual, polite and safe. Recommend booking from KKDAY.

Ivan Mathews · 09/01/2020

Pick up was really easy! Driver will arrive a bit ahead of time but it’s okay. Requested a time change and they allowed it, which was really nice! They will contact you the day before to confirm your pick up details. Very straightforward. For a group of 5, a fortuner type car picked us up and brought us to our airport hotel.

Samantha Francis · 08/01/2020

Save me time and stress, took half hour to and from airport, more time to eat and wonder around town. Driver was waiting at airport and at hotel.

Ho Shek Jose · 08/01/2020

Hanoi can be chaotic sometime, booking a car to and from airport in advance take that stress away, it’s cheap in Hong Kong standard but pricey in Vietnam standard. Driver was on time and car is nice, 35 mins to the airport from Old Quarter.

Ho Shek Jose · 08/01/2020

Driver was already there when we arrived at the airport. The ride to the airport was smooth. We arrived safely at our hotel. Thank you so much

Santos Jr · 08/01/2020

The driver was very punctual. He came to the lobby of the hotel I was staying at in Hanoi old quarter to pick us up. The car was very comfortable and clean. The driver helped with our luggages as well. It was a pleasant journey to the airport without any hassle. Thank you Klook for all the arrangements.

Dinusha · 06/01/2020

I am very pleased with VTS. Our flight was moved to a later time and they accommodated my request to also change our pick up time at the hotel. Was also surprised when the car they sent to pick us up was a van. We had it all by ourselves! 5 star indeed!

Cesar · 05/01/2020

Having a private car to go and visit historical places and landmarks around the city save you time and effort. very hassle free service. The car was clean and pleasant. Driver was also patient and knows all the places. 5 star for me.

Cesar · 05/01/2020

Driver was on time to pick us up at our hotel. It was a fast and convenient transfer from old quarter to the airport. The operator created a Whatsapp group the night before our pickup with confirmation and driver details (name, type of car, car plate number) which was very reassuring.

Sham Hwa · 03/01/2020

As the transfer from Hanoi Airport to the city booked via Klook was so smooth hence book again for my return flight home. Again it was very easy and convenient plus with the Klook credits in my account, it works out much cheaper than taking airport transfer arranged by the hotel. Driver arrived hotel 30 mins before to make sure my departure would be on time! Would highly recommend!

FAN · 03/01/2020

Driver was on time and very patient. Hassle free airport transfer from hanoi old quaters, right at the door step of our air bnb!

Kwang Yong · 02/01/2020

Driver is easy to find (with a sign of my name). Although he cant really speak English and there was not much conversation, the ride was smooth and he helped us with all the luggage up and down the car. Comfortable ride.

Jia Min Clarice · 31/12/2019

Very good experience! The driver was already there holding a piece of paper with my name and it was easy to recognise cause he made it sure to come to the front. Driver spoke minimal English, would be a really great experience if he can converse a little more. But overall, I’d recommend this service!

LI HUI · 31/12/2019

Book this car transfer three days before and wondered driver really comes on that day. They sent WhatsApp to me to confirm and notify everything including the driver details. Good experience for this booking.

YUEN MING · 30/12/2019

We have booked this service over 10 times and previously I gave it all 5 starred ratings. However this time I’m only giving it a 4 stars rating because they sent a normal size car when I have stated four people and four check in luggages. Previously I got a van when I travel alone!

Simon · 29/12/2019

Service is good

Driver was on time and friendly, was there at the allocated waiting area, hassleless. Highly recommended for transfers.

Kai-Yin Yang · 29/12/2019

Reliable and good service as they send you messages about the pick up and reminder nearer the date. Very easy to locate the driver who is already waiting after an hour of arrival as luggage is really slow coming out of the revolving belt.

FAN · 26/12/2019

Driver was already waiting for me at the airport.. He helped with the luggages both at the airport and when we reached the hotel. Will engage them again in future.

Joelyn · 26/12/2019

We went from Noi Bai airport to halong using this private transfer. There was a bit of mixup. The driver was late by half an hour and then we were informed that he goes to only areas in Hanoi. After another half an hour after contacting the local operator who was very helpful another driver arrived. As a way to apologize for their delay they provided us transport through the highway for free. The vehicle was very comfortable. Even though there was a delay it was a good experience.

Dinusha · 26/12/2019

Mr. Kaye Lim

friendly service. our flight was delayed and I only mange to come out 1.5h later prior my flight schedule and driver was still waiting. good and convenience way.

Kaye Lim · 22/12/2019

The driver was waiting promptly and helped with the bags. Very convenient, easy to use service. Dropoed us off at the hotel with no issues at all. highly recommended.

Palida · 22/12/2019

Driver was already waiting outside the arrival hall when we arrived. Journey was smooth. VTS created a WhatsApp group prior to the trip, which made me feel secured that I could contact them easily should I not see the driver.

Hui Han · 21/12/2019

Our hotel is inside the valley and the driver came earlier to tell the hotel staff he already arrived, so when we arrived the lobby , we felt calm as the driver arrived on time, good service with good attitude. Very smooth while driving and we felt comfortable.

Kar Ying Crystal · 20/12/2019

Product information

Vehicle Information
  • 4-Seater Vehicle
  • Group of 2 passenger(s) and 3 piece(s) of standard sized luggage
  • 7-Seater Vehicle
  • Group of 5 passenger(s) and 5 piece(s) of standard sized luggage
  • 16-Seater Vehicle
  • Group of 10 passenger(s) and 10 piece(s) of standard sized luggage
Additional Information
  • Child seats are not available
  • Service time is between 04:31-22:59 only