Reviews

Let us know your thoughts on a product or view reviews from our members, independent experts and other websites.

4.1

Based on 5 reviews

Great experience and staff was very friendly, swimming pool is a little crowded even with concerns of health and safety, the hotel could be more strict with the amount of people in the pool. Other than that everything was great.

Ting Chung Brian · 17/06/2021

First staycation

The hotel food is very good and plentiful especially the breakfast room is clean and comfortable

Wai Chung Law · 16/06/2021

Service was spectacular. Definitely will visit again! Cocktail hour and breakfast was good.

Kevin · 13/06/2021

Booked staycation with dinner and breakfast buffe. Room was decent size, clean and also included a mini bar. Used the pool which you had to call in advance and reserve due to pandemic. Dinner buffe was nice a lot of varsity, crab legs were a bit salty but rest of the food really delicious. Breakfast buffe good as well. It was overall a pleasant staycation.

Chi Hin · 13/06/2021

The experience was very good and the staff were courteous!

This is the second visit in six months. The experience this time is still very good, the staff are courteous! The hotel rooms are clean and well-organized, and feel comfortable! Sufficient water pressure! The buffet food is refilled quickly, and the long-legged crab feet are sweet and delicious.

Guest · 11/06/2021

The dinner is fantastic. The room itself is basic, with limited amenities and not enough sockets. But considering the price the experience is good.

Lok Son · 10/06/2021

FRONT DESK Josi's services really WELL. Great Staycation.

Yiu Lung · 09/06/2021

everything is nice, swimming pool, breakfast, dinner

ka yiu · 08/06/2021

The buffet is good, the room is average, and it's easy to resist

The buffet is good, the room is average, it is easy to resist, and the whole is good

Sze Yan Chan · 07/06/2021

Very high cp value

cp value super high cp value super high cp value super high cp value super high

· 31/05/2021

Food and lodging are good, it is worth recommending.

This time is really a great value and superb food and lodging trip. The hotel service is good, polite, and the food quality is very good. I will invite friends to join again.

駙 馬 · 31/05/2021

Comfortable room buffet dinner good seafood food good service

Good quality, hotel room is comfortable, the bed is big enough. The view is soso, not much sea view. The dinner buffet is delicious, especially the seafood, oyster, crab leg, etc.

Yan Yee Tang · 25/05/2021

Lots of food choices and a quiet environment

Seafood bag is enough for two people, breakfast is special, buffet lunch has many styles, visit again next time

Lin Sze Hung · 24/05/2021

520

Shake shake seafood meal is delicious! The portion is good enough!

Cho Wun Fung · 20/05/2021

We had another great night at Novotel. The hotel isn’t too close to mtr but in this hot summer day, we took taxi wherever we go, so it wasn’t a big problem. The breakfast was included and the quantity was more than enough. It might be nice if they can provide jam and ketchup but still good in general.

Suet Ying · 19/05/2021

Staffs are nice and helpful. The breakfast buffet was awesome but it was a bit early

Yick Kan · 18/05/2021

Everything is gd, especially the service of the staff in tea n cocktail. However, the worst thing is the staff at the swimming pool, v bad. I think the staff in check in counter Shd let the client choose the timeslot first, so that we do not need to line up and compete for the seats in tea, cocktail and especially the swimming pool.

kitching · 18/05/2021

HOTEL ROOM IS SPACIOUS AND COMFORTABLE AND CLEAN. FRONT DESK STAFF, AGATHA IS VERY NICE, AND FRIENDLY. ROOM FOR IMPROVEMENT: MINI BAR ITEMS IS FAR FROM OUR EXPECTATION. 3 CANS OF SOFT DRINK OFFERED ONLY, AND SEEMS TO BE STINGY. BUT TO BE HONEST, THE PRICE IS COMPETITIVE AND COST EFFECIVE. WE ENJOY VERY MUCH

HAU WAN KAREN · 16/05/2021

good

A very worthwhile staycation ???? The shake shake bag for dinner is delicious, the buffet breakfast is average, the style is not too many, and the staff are very polite ????

Mei Yuk Fung · 14/05/2021

Food is not that attractive though, but the room is fine

Mei Ting · 13/05/2021

Rich buffet

The breakfast and lunch buffets are abundant, the rooms are tidy, the management is organized, and the seafood is fresh. There is only one area to be improved. I hope that utensils will be provided to remove the shells of the seafood, otherwise it is a bit difficult to eat crabs with bare hands.

Kai Chun Leung · 13/05/2021

It was an overall good experience. The price was very reasonable and it included two buffet breakfast. The room itself was ok but it didn’t have a bathtub. The mattress was hard enough to have a good sleep; however, the room was very humid/wet and make it a bit difficult to breath at night while sleeping. Still a good experience, recommend anyone who like to have a short staycation.

Suet Ying · 04/05/2021

Very nice place with gym and swimming pool. Full English breakfast in room is a plus. Swimming pool is a bit small and cold but it is a very nice experience overall.

Joyce Wai See · 03/05/2021

The staff at reception was really helpful and kind, the hotel prepared a partial harbour view room which was amazing

KwanHung · 02/05/2021

The hotel room is clean and the service is also good. We enjoy the food much , a good experience...

Kwai Lam · 28/04/2021

great value. cake and bottle of wine included as well

Chi Sum Sam · 28/04/2021

Wonderful experience! With DBS card discount, only costs $998 but includes a surprisingly tasty dinner, a very decent buffet breakfast and a greatly satisfying oyster buffet lunch! No need to book for breakfast timeslot like other hotels and we were arranged to sit in a really nice decorated Italian restaurant at peak hours (9:30am) which was also very close to the food area. The gym room and swimming pool are quite nice. The stay in hotel is very enjoyable.

Chung Yin · 26/04/2021

Excellent services although the que for check in is too long.

Kam Hung Brian · 25/04/2021

The location is great! Close to the harbour and not far from MTR. The room is fine but need a bit of upgrade, especially the TV and the electricity outlets. Food was good, breakfast buffet was great especially the egg chef!

Wing Shan · 25/04/2021

Very valuable price include one night room, Thai buffet and breakfast. Swimming pool and gym are available.

Wai Yin · 23/04/2021

The hotel staff were polite and helpful. The front desk staff upgraded my room to higher floor which can view the harbour though at an angle. The Thai dinner was good and more than enough to fill your stomach. The food at buffet breakfast was general with plenty supply. In general, I am very satisfied with this stay with Novotel at this price.

· 12/04/2021

Good experience!! Good service!!

Siu Lung · 11/04/2021

Wonderful staycation experience

Yan Yee · 08/04/2021

Food good. People are nice, room service are good. Everything alright.

Nam Kwong · 01/04/2021

Good experience. Stayed there at Valentines' day. Arrived hotel a bit earlier. speedy check-in since there were not much ppl at 1pm. Ordered in-room dinner and the food still warm when we got them. Satisfied with the food quality. Recommend to stay.

WING YEE · 31/03/2021

the room is clean, room service is excellent. it worth for this price. will definitely visit again

HUI YAN · 24/03/2021

Check in smooth, lounge service and food up to standard, front desk and guest relations staff friendly and understand clients needs.

King Hung Desmond · 04/03/2021

I surprised my boyfriend with this package and what an amazing experience we had with the customer service by Sanki, who was so lovely and super helpful, she decorated the room for my boyfriend's birthday! At check in she also gave us complimentry wine, which i thought it would just be 2 glasses of it, but what an amazing surprise when they bought it up to our room it was a whole bottle of red wine and a cake! The room is small but that didnt matter, the bed was comfortable and clean, i also requested for bath tub in advance which was included! Breakfast in the morning was...ok, i just wished they gave us fruit like everyone else got!! maybe they forgot!!... i did request for vegetarian. The breakfast could've been better with some baked beans or with some ketchup though! the only downside is the minibar!! There were only 3 cans of drink..... which was dissapointing.

Georgina · 28/02/2021

Afternoon tea set is average but the Cocktail is good. Breakfast is good too. The toilet is nice and clean. Overall the room is ok. All the staff are polite and helpful.

Suk Yi Rosanna · 18/02/2021

The hotel was very clean and staff were all friendly. They arranged an early check-in and late check-out for us so we could fully relax in the hotel for more than 24hrs for one night stay. The room was clean, beds were comfortable, amenities were very good and the afternoon tea and cocktail hour were both fun, too. With the semi-buffet breakfast included, I think it was a great deal and would love to do it again in the future.

Maho · 16/02/2021

The service has been awesome, nice room as well. Entire check in process has been smooth and it was a good experience to live in this hotel.

Ho Yin · 16/02/2021

good.................

leungtinchu · 03/02/2021

Good value for the good foods and good service at this hotel! The location is also very good!

WAI LING EMILY · 01/02/2021

Nice room. Dinner and breakfast delivered to the room was very delicious and good enough for 2 people. The hotel has a good location with 7 eleven across the street and plenty of places to eat nearby.

Camille Karla · 07/01/2021

really nice location in city center surrounded.with supermarkets and convenience stores. the front desk staff was very helpful with kind attitude. the room was old and require renovation.

ho cheong · 30/12/2020

Great experience on 25/12. Seafood was perfect. Very fresh and tasty. High quality dinner Location of hotel was convenient. Good service. However, TV model was quite old. Marks deducted.

Hok Yin · 30/12/2020

Great package. The mini bar didn’t have as much as I thought they would. The dinner set was nice though, also have a red wine which was lovely for Christmas. Room was fine, nothing too special. A fine choice for a place to rewind and just chill with friends or love ones.

Hui Kiu Lucy · 28/12/2020

Overall good! The room is not big but clean, staff assists to change a room with bath tube cuz with baby. The location is great, can go TST by ferry!

Jessie · 17/12/2020

overall nice staff attitude, allow early check in and arrange 22nd Floor accommodation, room dining service on time, would like to have one more seat for eating.

Wing See · 01/12/2020

Service was generally good. Food was sufficient and quality was good.

Man Yee Jennifer · 01/12/2020

Product information