Reviews

Let us know your thoughts on a product or view reviews from our members, independent experts and other websites.

4.9

Based on 5 reviews

great

The environment is clean and the service attitude is really very good. Very good experience

Chung Ting Daniel Leung · 24/03/2021

Stayed in a City View Room in early March. Gym room with excellent facilities, great sea view and we felt safe as there was only another couple using it. Dinner at the Lounge was included, the service was nice, food quality was good but not great. We visited the pool area to snap some photos, the vibe was tranquil and one could easily lie there all day. It was closed in March due to the pandemic and I promised myself that I would come back when the pool open. Breakfast at the ballroom was superb, it's large enough to accommodate all guests and yet ample space between tables. LOTS of food varieties and many were organic. I'm still missing the breakfast although it was 2 weeks ago?

YY · 20/03/2021

Love my stay! Excellent service and friendly staff. Dinner at the Lounge was good and the atmosphere was amazing. Food was good and yummy. It was a pity that the pool was closed but the view from the pool was stunning. Maybe I'll be back when it reopens. Breakfast was served at the grand ballroom and food were fresh and delicious! A value for money stay!

Chui Fun Eva · 16/03/2021

nice room, good food, great service!!!

WING LAM · 16/03/2021

One of the best staycation that I have ever had. The food, the room, the service, the everything. Just a great way to enjoy my birthday treat like I was in another country. Thank you for making my stay so enjoyable and best thing ever, thank you for making my birthday this year so enjoyable as well. Truly thank you!!

Thian Huat · 15/03/2021

Excellent staycation experience. The food from both in-room-dining and buffet breakfast is delicious. The staff services were also amazing.

KING YIN · 14/03/2021

nice trip

It's a pity that the rain at sunset is not a Jing Zhongzheng. The food and the service are worth the price.

Keith Kong · 08/03/2021

Very very professional , nice and kind staff here !!! The view,the in-room dining,the room are all so perfect for anybody’s vacation.If you want to enjoy the fantastic holiday,FOUR SEASONS is definitely your best choice!!

Shier Key · 06/03/2021

A very heart-warming stay from Four Seasons! All staffs are very polite and helpful, room service is also very efficient as well! Will definitely come again for special occasions!

Wing In · 04/03/2021

A good deal which the hotel send us to the top floor for our bday celebration. Not only did they send us a complimentary cake but also a bottle of Prosecco. Staff has been very professional which they have double confirmed the type of cake we want as I once wrote to the hotel in advising the possible condition of food allergy .

Man Sze · 04/03/2021

Highly recommend this! We stayed there for the Chinese Valentine’s, so the other options with the dinner is fully booked. But the stay itself was fabulous and the service was perfect! We called the hotel and confirmed we could bring two little kids as our children were both small in age.

Chui Yuk Polly · 03/03/2021

My number One Staycation Hotel - with splendid & gorgeous view, caring & sincere service, delicious & great food. No hesitation to recommend it to everyone.

Wai Man · 02/03/2021

Very nice place to stay at for a relaxing holiday! Staff are super helpful and you just feel like at home?? The staff will try their best to help with your request. In overall, you will never regret for choosing Four Seasons.

Pui Tin · 28/02/2021

It’s comfortable, enjoyable, and delightful one. All the staff were very helpful and attentive. The food is great and the panoramic seaview is amazing. I would especially like to thank Ms. Mandy Wong and Ms. Joey, they are nice, helpful and provide excellent service. Thanks

Man Ki · 22/02/2021

celebration of birthday and booked a harbour view room for staycation in Four Seasons. Quality of food and service deserved its brand name. The room is very spacious and the seaview spectacular. I particularly like the buffet breakfast in its huge ballroom. Cosy environment and high quality of food. The only draw back was some delay in check in due the sudden system fault, as I was told. Highly recommended.

Siu Kau Allen · 20/02/2021

The Four Seasons Hotel is really cozy and at a convenient location at the city centre. Generally, the customer service is excellent and I felt like at home during the stay. Dining experience is also nice. Highly recommended, particular when outbound travel is restricted because of the pandemics.

Chun Cheung · 19/02/2021

Due to the COVID-19 pandemic, the swimming pool was close but we could choose to join the privatised fitness room. The general service was really impressive and the in-room dining experience was really good. The breakfast buffet provided various of food and drinks.

CHUN LUNG · 19/02/2021

Booked on Valentine’s Day, there were not many people, nice environment, good atmosphere, feeling good, delicious dinner and breakfast, the staff is helpful, a memorable staycation, hoping to celebrate next time.

Eleanor · 19/02/2021

A famous brand hotel doesn’t even have Wi-Fi

When I checked in on the same day, the hotel WiFi was broken. The hotel should at least provide Wi-Fi eggs/cards. Wi-Fi can be used when the residents are in the hotel. However, I would rather go to Murray Hotel or Upper House for the same price. Nothing but pretty is worth it...

mon Chan · 12/02/2021

service

well. A great experience. The Michelin 3-star Long Jingxuan is delicious. And the service is very considerate

Kit Ling Lai · 10/02/2021

Very nice room with awesome sea view, have bathtub and shower. We have dinner inside the room and the food is good. Buffet breakfast is good enough too. P.S.: The bd cake is yummy.

CHI WAI · 05/02/2021

I especially have to thank you the staff in the reception that I had found my jacket left in the room after check out. Their prompt action and kind assistance is appreciated ♥ The sea view room is very attractive  and spacious. We have dinner at The Lounge, the food is definitely delicious. Will highly recommend to my friends. perfectly I wonder if a hand free sanitizer can be provided outside the lift on each floor , it feels more hygenic once after using the public utilities.

KIT CHING · 26/01/2021

I arranged this staycation as my mum’s birthday celebration and both of us had a memorable stay. The staff are very polite and helpful in preparing the birthday cake and some decor at room for us, and the in room dining ( dinner and breakfast ) were amazing ! It’s a really good deal to stay at harbour view room ???? and also the private gym session is very considerate

Wing Yiu · 24/01/2021

I chose Four Seasons Hotel to celebrate the birthday with my best friend. The waiter who entered the hotel lobby was very proactive to help us. On the same day, I also booked the famous Lung king heen lunch at Four Seasons Hotel. It's really delicious. In general, the quality of each waiter is very good. All the food also made us very satisfied and made us spend a nice and enjoyable evening. I also appreciate your service very much. Looking forward to staying again next time. In this epidemic, everyone should work together

lai · 17/01/2021

Highly recommended for those who wish to have a weekend/romantics getaways, good for any kind of celebration. Fabulous view, tidy room, friendly staff. We very much enjoyed the stay, will definitely visit again. Harbour View Room is highly recommended!

wing may · 08/01/2021

Unforgettable countdown, ushering in a wonderful 2021

This is the first time staying at Four Seasons Hotel. The staff responsible for check-in are very enthusiastic and courteous. The room has an invincible sea view, delicious dinner and rich breakfast, making people feel at home. Although the room price is a bit expensive, it is definitely worth it.

Tak Ming Wong · 07/01/2021

Top service

From the beginning of entering the Four Seasons Hotel to leaving the hotel and getting on the car byebye, you all feel at home. The counter attendants, lobby attendants, baggage attendants, catering attendants, and room cleaners all smile and are very polite. Over 3,000 yuan, with sea views, breakfast and dinner included, in~room cookies for decoration, and chocolates. The food in in~room dining is so rich, beautifully presented, and delicious, which is really satisfying An experience. Before leaving the lobby for the taxi to return home, the lobby manager sent three cakes to the left for a family of three to return to the house to enjoy. He also told me: I hope to see you again soon. It's so kind.

laiyee Chung · 06/01/2021

The staycation package was absolutely great value for money, especially because we decided to change to a sea-view room paying a bit more when we checked in. The view from our window was spectacular! The services provided by all the staff are of the highest quality. The in-room dining was also a great experience. The food was so delicious. We ordered the Western set dinner for two. Our son came to visit and the food, which included a side dish was more than enough for the three of us to share. Four Seasons is definitely the best hotel we have ever tried, providing us with even better experience than our previous staycation in Peninsula in November.

Yi Ping · 05/01/2021

It was the celebration of our anniversary and New Year Eve. It is an unforgettable experience. The hotel and room are grand and deluxe with excellent customer service. It was also wonderful dining experience in room.

Ka Tung · 02/01/2021

Good service, in room dining is good but need to eat quickly before it is cool down. Nice upgrade to sea view room with mini cake and Prosecco for birthday offer?

Chiu Fung · 31/12/2020

The service of Four Seasons is excellent . Every staff is with a smiling face. They are eager to help, The view of our delux sea view room is magnificent . The dine in experience is awesome. The food is delectable. The buffet breakfast in the ball room is comfy and well served. The food is well contained and yummy. I especially like the crispy croissant and creamy yogurt. I had a delightful and enjoyable experience in Four Seasons. I highly recommend this hotel to all of you!

Tun Shun · 19/12/2020

good in-rm dinning experience. decent rm environment. good food. quiet place . a good recommendatio for sta ycation.

Wai Kin · 17/12/2020

A right choice to make for celebrating the anniversary with a staycation at Four Seasons Hotel - spacious room (upgraded to a suite on high floor), sumptuous foods for in-room dining and most important of all, professional services from reception to room service. A missing piece is the closure of the infinity pool due to the strict measures arising from increasing COVID-19 cases....feel somehow unfulfilling (excuse for coming again)

Wing Yi Josephine · 17/12/2020

I have been to quite a lot of staycations these days and nothing can be compared to Four Seasons’s service. Without access to the public gym, Four Seasons has arranged a private gym for us and they even lent us a pair of sport shoes! Food is amazing (the have the best scone in HK!) and everything is just great. Thank you very much to all the Four Seasons staff for making it a memorable anniversary celebration for us.

Choi Wing Charming · 14/12/2020

Amazing room from the top 43rd floor and this amazing view on the bay. Best part was the breakfast in our room, to this view, since during Covid they were offering room service breakfast to avoid contacts - with 4 delicious brekkie menu!!

AXELLE GERALDINE · 11/12/2020

Fantastic staff, lovely pool especially the heated one, breakfast was not buffet but satisfying none the least.

ka lo caroline · 06/12/2020

It was a delightful one night stay experience. The swimming pool at Four Season Hotel is my favourite part as it was surrounded by a number of renowned buildings such as IFC, ICC which creates glamorous atmosphere during swimming. Besides, having dinner and breakfast at the Lounge was also another catching point, as the staff serve well with us unselfishly, and the food was also extremely delicious, which makes this stay a worth place to have in my life. Thanks so much for Klook!

Long Fung Horace · 02/12/2020

Twas a very good deal. And we had a very nice experience. Shout out to all the people who made our anniversary super special. Shout out to June & Guest experience team Yumiko. And of course we will never forget Mr. Benjamin Lam, gr relation, who accompanied us to our room and extended his warm welcome to us. Superb service ! Thanks Fourseason hotel for a world class customer service from reception, dinning , pool area and till checkout. We will be back soon. Keep it up!

CATAGUE · 01/12/2020

Good service & high hygiene standards Enjoy swimming with music from the bottom of pool Excellent buffet breakfast & romantic dinner ? No complaints on the stay, will book again ??

Yuk Yan · 01/12/2020

I love the cleanliness of the room. Services were outstanding. It got whatever I need inside the room. Meals are awesome as well. Infinity pool is beautiful.

Wing Sze · 27/11/2020

A truly outstanding staycation. I enjoyed every bit of my stay including watching the sunset at the pool terrace, dining in-room as well as at Lung King Heen. The staff is perfect (service standard ties with my favourite hotel chain Mandarin Oriental). Highly recommended!

Wai Yan Vivian · 19/11/2020

Excellent service Very good food Big room with nice sea view Nice view and big swimming pool Good inside and outside jacuzzi We had a good time here Will recommend to friends definitely

Mei Hang · 29/10/2020

Excellent food and service. The room is fantastic. Can see the whole view of Victoria harbour. Recommended to have sunshine and great sea view

MAN KIT · 28/10/2020

Excellent Service; Nice Room; Delicious Food; Infinity Swimming Pool; Well-equipped Gym; Virtual In-room Activities; all make my staycation a memorable experience. I have no hesitation to recommend it to everyone.

Wai Man · 27/10/2020

What a wonderful staycation at this 5-6 stars hotel in HK! Excellent food and services. The staffs offered fresh juice when there was a long queue during check-in. It is a great value as it is more than half price of this kind of room (harbour view suite) for my package, plus dinner and breakfast for 2. I will highly recommend to others.

Siu Ting Sally · 26/10/2020

Room is very spacious with beautiful sea view!! Staff are friendly and helpful. Food are delicious. We had a wonderful stay.

Catherine · 26/10/2020

My friend and I have thoroughly enjoyed our stay. The staff from the reception, housekeeping, swimming pool and the restaurant are all very professional and greeted us with friendly smiles. My friend has received a complimentary birthday cake. It is clearly proven to be a renowned 5 starred hotel from Hong Kong. The Klook package is definitely value for money: one night stay, 3 course dinner and breakfast inclusive. Both meals are delicious. I would suggest to stay during weekdays as staff has informed us there is a chance that the swimming pools will be packed over the weekend and might have to wait in line for a swim.

Joyce · 24/10/2020

Although Typhoon, my friends and mother enjoyed the stay. The view is very nice and the room is ok. Free cookies, Evian water.

Wai Mun Vivian · 24/10/2020

Excellent value of this staycation. Being the top hotel in HK, Four Seasons will never let you down on the room/services/food. One of a kind of experience. If you have never had any Four Seasons experience, you have never experience the best among the best. Glad that I find this staycation package at Klook and would be great if Klook can provide weekend get away also. However, all the available days are only during the weekends.

Lily · 23/10/2020

Very good room with big window sea view, very good services at all fronts, nice meals in particular dinner. Would like to recommend to other friends who may like to enjoy staycation. Swimming pool is also good with excellent view, and gym with more than enough exercise machines. Really recommendable for vacation at such a reasonable price.

Kwok Shing · 21/10/2020

Product information