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Based on 5 reviews

Rosewood is the best hotel which I have ever stayed in. Especially, the gorgeous bathroom is breathtaking not to mention the wonderful services from its staff. I wish I could have a chance to stay again in the near future because we could not use the swimming pool which was temporarily closed due to social distancing measures

SANGYONG · 31/03/2021

Beautiful room

Yes, the room is very nice, so beautiful and beautiful. Service is good, really nice ambiance

Ling Shan Lee · 30/03/2021

Overall experience was amazing. We would definitely visit Rosewood again, but hopefully the swimming pool would be opened next time.

Chan · 30/03/2021


Good service, limited food variety in Manor Club, bar is closed so no cocktail is provided.

Wan Shan Hung · 30/03/2021

Paid additional for the seaview deluxe room and it was soooo worth it. The view was great esp in the mornings and afternoons. Photogenic toilet for lots of photos. One hiccup was they sent up the wrong homemade bday cake to our room which was a bit odd, since we didn’t expect such an error in a 6 star hotel’s service standard. ??

Tung Zoe · 29/03/2021

Five-star hotel five-star service

From the moment we walked into the hotel, we were deeply impressed by the service attitude of every employee. Food, hotel and accommodation are worthy of Rosewood's name. Will come again.

Sam 孫 · 29/03/2021

Most memorable birthday!

Happened to have a neighbour playing party music really loud, made a complaint to and was resolve by being upgraded to Harbour Corner Suite which is really lovey! All the more made my birthday memorable.

Edmund Tan · 29/03/2021

Service was excellent, food were nice and hotel staffs were dog friendly. It also provided a small outdoor area for pet toilet. Appreciate that.

kai kai · 28/03/2021

Very nice service and env

Rosewood is temporarily one of the best 5 star hotels. The attitude of the service staff is very good, making you feel at home. The hotel’s dining is also very good. The only disappointment is the epidemic. The bar is not open and I can’t taste their signature cocktail.

Ka Wing kathy Chan · 27/03/2021

birthday staycation

The Sea view is so beautiful! The hotel's service is so good, it is worth recommending!

Carol SHUM · 26/03/2021

"Imperial enjoyment, the price of common people"

From the book itinerary to the enjoyment of the itinerary, all I get is personal and warm attention and service. The whole process is very satisfying. Next staycation, my wife and I decided to come again! With family and friends, seeing our photos, I can’t wait to book !?

Guest · 25/03/2021

Elegant Hotel

Professional staff in Manor Club

KIT MAN MANDY CHUI · 25/03/2021

Rosewood is awesome in every aspect. We truly enjoyed it. Staff is genuine nice and friendly. Highly recommend for staycation.

Po Yee · 23/03/2021

Our room had a stunning Harbour view, service was outstanding, our stay was fun and definitely felt like home. The staffs were friendly, proactive and accommodating. We felt the care and warmth, and the little surprises really touched our hearts.

Oi Ping · 23/03/2021

Nice stay

The room was superb and service was great too! Would come again definitely.

Ho Cheung Chan · 23/03/2021

Excellent service. Highly recommended. Food are delicious

Man Ho · 22/03/2021

Best choice for staycation

This luxurious and magnificent hotel is really the best choice for Staycation! Arrived at Lobby at 3 pm, led by the butler to the Manor Club on the 40th floor, and enjoyed the afternoon tea while checking-in. The Manor Club is the Executive Gallery, and it is one of Rosewood’s exclusive privileges. It serves snacks and champagne throughout the day, hot food is available during happy hour, and it is the best place to watch the night view of Victoria Harbour in the evening. This staycation is purchased through kkday, and the room can be upgraded to a "Deluxe Seaview Suite" for free. Once you step into the room, you will see a 180-degree view of the Victoria Harbour. The marble bathroom is also the focus, luxuriously decorated and equipped with a sound system. The sofa in the room is very new and comfortable, and feels comfortable. All non-alcoholic drinks in the minibar can be enjoyed for free. Another expensive service of Manor Club includes fast laundering and ironing of two pieces of clothing, which is very suitable for staycation customers. Breakfast is Holt's Café on the 2nd floor. It is a semi-buffet style. There are Chinese and Western options, and there are many choices of pastry and fruit salad. On the whole, all the hotel's facilities are very new and clean, the food is of high quality, and all the staff are attentive and attentive.

Cindy Li · 22/03/2021

Rosewood hotel interior is very nice and moody. The furniture style and material selection are great. Very spacious of the double bed room. Great view to the Kowloon side. The staycation package include lunch and breakfast, both dining at Holt's Cafe, most of the food were good, but the lunch "Premium Char Siu Rice" was to greasy. The restaurant design looks great, and good service.

Kwan Kiu Wilson · 21/03/2021

Have always wanted to try rosewood staycation, service is good, room is good and the fitness class was also good. Food is so-so. It was my fd’s birthday so they gave us a very delicious chocolate cake in the room. The pool is closed temporarily.

gigi Yee kun · 11/03/2021

High recommended!! Very good service, very good food, very nice gym! The experience won’t let you down!!!!!!

Hiu Nam · 06/03/2021

As an ultra luxury hotel, I still think it has room for improvement, such as the complimentary upgrade, the fridge, the pillow, as well as the area that allows you to sit and put on your shoes. All those tiny details constitute the experience. The service is impeccable though, from checking-in, concierge, to dining, all of the servicing personnel are so attentive. I enjoyed staying on Rosewood, thank you.

CHUN YIU · 06/03/2021

Super nice view and good service. One of the best hotels in HK.

Cheuk Lam · 03/03/2021

Good service! Very convenient! There’s bus and Mtr nearby. The big shopping mall K11 Musea is just besides it, with many restaurants and shops.

Chiu Ying · 02/03/2021

Awesome staycation experience - dining arrangement is well-managed with the reservation team sending me an email shortly after the booking, and regularly follow up to confirm the arrangement. Staff are v attentive and always offering help when spotting guests. Room is spotless with great view, design and guest amenities. The green and red tea leaves in room are amazing!!! Thank you Rosewood and Klook!

Kevin · 01/03/2021

The view of the room is nice. The room is spacious and comfortable. Inferior design is simple yet modern. The bathroom is huge with a bath tub and two basins. Overall the room is in high quality.

Sin Ting · 28/02/2021

excellent service and view, large space shower place, room free upgrade upon arrival. lucky... breakfast is quite good and we arrive just right on time just before it end at 10:30am For the meal, we tried Asaya kitchen, healthy food but it may not be enough for big guy. recomend to stay more amd longer. will plan to come back again

Chi Kin Kenneth · 25/02/2021

The package includes a lunch/ tea inside the hotel. Since I have food allergies, Reservation team is very helpful to assist us to pick the suitable restaurant. We arrive at 1415 to check-in before lunch. Check-in time starts at 1500 but the room is ready, so we can refresh ourselves before lunch. Room is spacious, large window with Lion Rock Mountain view. A long sofa is set alongside the window so that we can enjoy the view. Everything is clean and tidy. We are very pleased with our stay and definitely recommend to others.

Oi Chi Justina · 21/02/2021

It was a nice stay! From the time the booking was made, the team from Rosewood is so helpful and efficient answering my questions and fulfilling my requests. My room was upgraded and late check-out was offered as well. I brought along my cats and they enjoyed the stay too! The view from the room is fantastic and the bathroom is irresistible to all. Staying in the room for all day to enjoy the service, the view and taking beautiful photos is the best way to pamper oneself! It is my best staycation experience so far! Love it and I would spend my next visit again for sure!

ka Yan natalie · 19/02/2021

A highly recommended package! Nice room, friendly staff and good food. Except that the service may be a bit slow as there are too many people waiting.

Shan Ling Danny · 18/02/2021

the process is pretty easy. quick communication from the hotel staff. overall pretty smooth experience

John Jiang · 09/02/2021

Very impressive experience. Got free upgrade to Grand Harbor view with extremely nice view, very spacious room, love the bathing tub and the design a lot!

Cheryl Hoi Wan · 07/02/2021

Services rendered by the staff from the concierge, reception, housekeeping to restaurants, is incredible ?? Hotel decorations is deluxe & luxurious. The view is wonderful at day and night? Tablewares & amenities sophisticated while the food is decent?. After all, we are satisfied with the overall staying experience at Rosewood Hotel.

Yuen Man · 26/01/2021

We had a fantastic time during our stay at the Rosewood Hotel. We started off with the most warmest welcome received by the check in counter staff and we were really very happy with the upgrade of the room type too. Food and service at the Hoalt's Cafe for both afternoon tea and breakfast was wonderful. I found this package is very good in terms of money.

Cecilia · 24/01/2021

amazing hotel. I am appreciate the staff and hotel facilities. that was great.

chun pong · 18/01/2021

coming with two kids, love how they email u n contact u to arrange things before arrival. quality tea at bayfare social.

chun ming · 17/01/2021

The staycation package is actually not cheap, but given the hotel is new and we got a free upgrade to harbour view room. All the amenities and facilities in the hotel are in very good condition, and a lot of good spot to take photo.

Ho · 13/01/2021

Great staycation in Hong Kong The Bathroom is Marvelous ~~~ The interior design of the Hotel is No.1 in town

Tung Yi · 12/01/2021

Our room 3311 is beautiful with amazing views and the reservation lady was super attentive and helpful.

Jenny Sau King · 10/01/2021

it was a great and lovely stay for celebration. Infinity pool is amazing. Bathroom facilities and amenities are very suitable for him & her concepts, especially unique bath-salt formula for Rosewood.

Kam Ying · 30/12/2020

The hotel is new and the staff are friendly. The room is cosy. Unfortunately, I had a bitter experience. When I had my dim sum afternoon tea at Holt's Cafe, I found that the serving porcelain spoon was chipped. It nearly cut my mouth. In fact it would if one takes the food slightly quicker. Though the serving attendant did deeply apologised and voluntarily offered me 4 the pieces of chocolate. I am still in the opinion that such a case should not be happened in such a renowned hotel. It was very disappointing. On top of that, it was a pity that the pool was closed due to convid-19 and social distancing. Other than the above-mentioned, the overall experience was quite good.

Chui Fun Eva · 20/12/2020

Nice location and good facilities. The toilet is marvelous ! Highly recommended !

Chi Kwan · 18/12/2020

Excellent hotel. Great service, great food and ambience. I can’t say enough how much I enjoyed my stay with such a beautiful view as well. Due to my allergies I had to be careful of my food and I must give a huge thumbs up to Alice the lady that served our table for breakfast at Holts Cafe.. She totally impressed me by going out of her way to bring me gluten free bread, cereal and even non diary milk. She even brought me gluten free muffin, I didn’t even ask for it but because she knows I can’t eat a lot of things, she was so kind to bring me some other options. Such great service. I can’t fault anything and definitely will come back agin.

Catherina · 03/12/2020

Very nice ..................

KA KEUNG · 24/11/2020

Excellent experience, definitely worth going especially on special occasion. Nice and luxurious room.

Jessy Pui Wan · 15/11/2020

This hotel provides excellent service. It’s an awesome staycation to me - delicious food, great spa and stunning view. I have no hesitation to recommend this hotel to everyone.

Wing Sze · 13/11/2020

Nice environment and staff. The room is spacious, clean and tidy. Only the dinner in the Butterfly Room was sub-standard compared with the other similar grading hotels.

Yuen Kan · 04/11/2020

Really great experience, beautiful hotel and beautiful details in every corner. We had a great anniversary staycation here . Thanks!

Leung Kwok Prudence · 03/11/2020

Very beautiful hotel, good stay

· 30/10/2020

Saw a bunch of hair in the toilet bowl when I opened the toilet lid which shocked me a lot as I never expect this in a 5 star hotel. I thought I overlooked but turns out they really missed the hot kettle in my room. Do they expect I can turn unboiled water to hot water using my hands? These were basic stuff and they missed it. I understand that the staff must be very busy due to staycation (it was fully booked), honestly, I don’t blame them. What disappointed me is the attitude of management, they don’t seem apologetic at all (besides saying an insincere sorry and sending me an email with no content and putting some choco in our room while we were out). maybe they think staycation customers are not really their target customers since most of us stay for 1-2 nights and probably won’t come back again. That’s why we were treated this way. So this is how a 5 star hotel treats their customers. well, the service level cannot quantify its 5 star position. Oh, the dinner was great, food was nice and staff was friendly, so was the breakfast- reason for giving this activity a 4 star rating.

Wai hang ada · 30/10/2020

Good service and pet friendly

Connie · 29/10/2020

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