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Based on 5 reviews

Staff service is good

The front desk, restaurant, and housekeeping services are all good. Thumbs up! The afternoon tea is so pretty.

· 25/03/2021

good experience

Good experience with the vintage hotel. Keep the good quality in Service and the FB

tao Shen · 25/03/2021

Great choice for birthdays or other anniversaries

The service attitude of the hotel staff is good. The room is spacious, and you can see the sea view, right! In terms of food, I am also very satisfied. Zhong can check out until two o'clock in the afternoon, so we can have more time to visit the equipment in the hotel. Include breakfast, afternoon tea, cocktail party and dinner, about 3000 mosquitoes, come to play! It was a birthday celebration, and the hotel gave me a small chocolate cake. The only drawback is that the pillow is too soft. My wife and I are not used to it.

耀強 李 · 24/03/2021

Service attitude is very good, very good experience

This time I booked the left sea view room. I saw that part of the view of the room was blocked by the sea view. The staff was very attentive and helped me change the higher floors. The entire room change procedure was completed within 1 hour, which was very fast. During the meal, the staff heard my opinion on one of the dishes, so they immediately stepped forward to understand, listened to my evaluation, and even asked if I washed it before cooking. Food may not be the best in many 5-star hotel restaurants, but it is truly a commendable thing to put customers first, caring about and satisfying the needs of customers.

Man Yi Yip · 22/03/2021

Service throughout was excellent, especially from the Moroccan waiter in the Executive Lounge at breakfast. While the buffet lunch was impressive and delicious, breakfast was less so, with a more limited range of offerings and mediocre coffee.

Francis · 22/03/2021


Super service, including all staff, rooms are upgraded to high floors, excellent sea views, French restaurant food standard is also very good, it must be accompanied by three glasses of wine to add money, but it is also worth the money. The service makes you feel like a VIP, breakfast and afternoon tea are average but the service is still top-notch

Hok Kei Cheung · 22/03/2021

A relaxing holiday

From check-in, check-in, meal, and check out, all the staff are very good, attentive, and feel at home. The dinner is good, but the portion is too small, but the restaurant staff is very polite and smiling. Makes people feel so happy

PO YING CHAN · 17/03/2021

Great value for money

From the moment of check-in, I have felt the service experience of a five-star hotel. The room view faces the Victoria Harbour sea view, which is condescending and feels comfortable. From afternoon tea, cocktails, dinner to breakfast the next day. The food is rich. You can choose to eat in different places. Very worthy.

Ym Lam · 16/03/2021


The room is not too big, but you can see the sea view, but unfortunately the weather is not good, it's so beautiful. Afternoon tea and dinner are good. It is indeed a good choice at this price!

Yu Ling Tiffany Lam · 07/03/2021

Everything was good. Although I expected more on the breakfast.

Ernan · 05/03/2021

Nice Stay

Very reasonable price with 1-night harbour view room and 4 meals offering (tea, cocktail, dinner, breakfast). Good service and worth to try!

Ada Chung · 01/03/2021

Our room is clean and spacious. The staff is friendly and helpful....will visit the hotel next time

KA FAI RAYMOND · 28/02/2021

pretty nice room but the 3rd bed is a moveable one which don't really make a good appearance. The view of the room is nice and open. Lunch buffet choices are limited and fair quality but the breakfast is acceptable.

Wing Kwan · 28/02/2021

excellent package

Excellent experience but restaurant always full

Pei Hong Lee · 22/02/2021

Conrad hotel offer 5 stars experience for foreigner and local residence. Staff are kind and responsive. Really appreciate the cleaniness in the room even the hotel is 20+ yrs old. But condition still fair and good for residence. good job and recomend ppl come again. Thanks

chung hin · 21/02/2021

Great services and food. There was also an surprise custom activity for CNY which engaged with guests. As there is limited on 2 people per table, breakfast sessions should be better arranged to avoid waiting.

Ka Man Carmen · 20/02/2021

In general, the package is considered satisfactory. For the hotel, it is easily accessible from MTR station, and there is an entrance at pacific plaza at which elevator can be directly reached your floor, but it seems to have potential security risk that everyone can enter the hotel floor without any identification procedure. The lobby space is congested and we need to queue up for elevator to reach our room floor. Staffs are helpful and responsive. A staff immediately scroll down the curtain when he spotted us to be affected by rising sunlight, while we are having our buffet breakfast. But, there is also a staff is so hurried to collect my dish even though I have yet finished my food. The buffet lunch and breakfast is delicious and many choice of food. Seafood is also good. Even though our room is not sea-viewed, we are surprised that we are still able to sea a greenly picture in front of the window. It is so relaxing. The bed is comfort and we have a nice and deep sleep that night. There is minor improvement that the TV remote control system seems lagging and hard to switch the channel.

Tsan Fung · 20/02/2021

If you are looking for a staycation to rest, sleep, eat and the Conrad Hong Kong is a great option. My room was upgraded with late check out until 2pm. Everything is perfect except we needed to queue for check in. Luckily we still got to check-in and got the room at 1215pm!! A Nice and relaxing trip. Will consider to come again.

WINNIE · 18/02/2021

Very friendly and helpful staff. Nice view for room and breakfast.

Wing Yi · 19/01/2021

We had an awesome stay in Conrad. Fast check in, clean and spacious room with great 5 star service. Lunch and breakfast buffet had almost all the inernational varieties.

Chandrakala · 10/01/2021

The trip was very relaxing and highly recommended. We were upgraded to a deluxe peak room with a fantastic peak view. The buffet breakfast and lunch was good though choices were not much, but it's reasonable. Overall, a good and relaxing experience and it's a good break at the beginning of the year.

Yuk Yi · 09/01/2021

The staycation trip was really great. To celebrate my hubby’s birthday and our anniversary, we took our kids together and we all had lots of fun. The lunch buffet was at the average standard. The afternoon tea was arranged in the banquet room coz the lounges on both levels were all full. I enjoyed the breakfast buffet. We took the kids to Hong Kong park and they were very happy. The hotel arranged a birthday cake and a bottle of champagne for us. The hotel room is clean and service is excellent. Thanks for the arrangement. We would definitely come again!

win kai · 03/01/2021

Amazing staycation, package comes with lunch buffet at your arrival. The buffet was fantastic with a large choice of seafood, western and chinese dishes. The room is modern with montain view. The breakfast is nice too. Highly recommended.

Guillaume Nathan Bernard · 02/01/2021

lovely to be offered with an early check-in & a late check-out. fantastic view from room & also appreciate the epidemic prevention measures they are doing under covid!

Sau Ting Louisa · 31/12/2020

The staff service was good and we got an update to a better grade room. Buffet food is average and it was a bit disappointing that drinks were not included and we needed to pay $88 for soft drinks. The renovation was good though it was a bit worn out.

Hin Cho · 28/12/2020

Excellent staycation. Grand and comfortable room with wonderful dining experience.

Ka Tung · 27/12/2020

Booked 3 rooms and they gave us adjoining rooms so that was perfect. Buffet overflowed into the banquet room due to social distancing. Food was okay.

Claudia · 26/12/2020

Very nice and fast front desk staff, room clean and good decoration. Both lunch and breakfast buffet are delicious.

CHI KEUNG · 22/12/2020

Nice big room. I upgraded to harbour view for 400+10%. Good experience, I will definitely go back again.

KA WING KEVIN · 22/12/2020

The location of Conard is really convenient. It is closed to Admiralty MTR Station and just above Pacific Place. Thumb up to the staff there. They are professional and helpful throughout and especially the staff in Garden Cafe. I had my breakfast at The Lobby, but maybe under the current epidemic situation, there does not have much choices of food offerings. I had a taste of its choco mousse cake which they offered to us during our stay. It was tasty! Didn't have enough time to have Afternoon Tea but I definitely will come back after the disappear of COVID-19!

YK · 15/12/2020

Wonderful service. I am grateful to celebrate my wedding anniversary with their great surprise

Se Shing Spencer · 03/12/2020

Overall a good experience. Staff were very attentive and hospitable. The hotel location is also very convenient.

v · 22/11/2020

lovely big, clean room. Klook wasn't clear about which day the buffet was. I paid a bit extra to have on departure day but unknown to me it's usually on arrival day. Hotel has brilliant service. 30 min check-in at 3pm but comfy, orderly.

patrick · 21/11/2020

Wonderful and value for money staycation package, service and provisions were 5 stars. Recommended.

Gary Ka Lai · 20/11/2020

The hotel is grand. The staff are very polite and helpful. The room view is nice. The beds are comfortable.

Hiu Yan · 18/11/2020

Hotel very classic and clean. Banquet fresh and delicious. All hotel staffs are nice and helpful. The standard of the hotel reach 5 stars. Will visit next time.

mei hung polly · 18/11/2020

Nice room Good service Buffet was ok

Wai Han · 16/11/2020

An incredible experience to celebrate our anniversary! Luxury accommodation and good food! But the service can be improved. It took us more than half an hour for check-in.

Sui Van · 15/11/2020

very good! great service! will definitely visit again.

SIN WA · 15/11/2020

Gardens cafe buffet - nice place nice food nice services. No oyster but definitely nice food collection. Nice Japanese sashimi, steak, chilled seafood. Nice relaxing pool and gym (closes at 11pm). Nice big room and nice Mountain View. The bathroom was so big with a nice tub. Had a really nice stay!

Yan Kin · 14/11/2020

Great , it is a very warm service and staff are very helpful.

Rainbow · 12/11/2020

very nice and good experience, nice room and service,

hau lam · 26/10/2020

everything is great. good food and excellent services. our room was upgraded with superb Victoria harbor view.

Hon Wai · 22/10/2020

old hotel but not bad. service is good. not enough choices for the lunch buffet. too many people, probably overflowed in the lobby

To Ngai · 16/10/2020

Transitional branded hotel experience. decent food and rooms

Sau Yee · 12/10/2020

Enjoy the life in the forest of Hong Kong

MING FAI · 11/10/2020

This booking was for a birthday celebration. Services brought a lot of comfort and relaxation. However, we are disappointed by the dinner buffet. Otherwise, a great staycation during the covid.

KING YIN · 07/10/2020

5-star hotel. It deserved. A bit crowded. The room is not as big as other hotels offered. Nice food. Toiletries are not attractive.

Ka Fung · 04/10/2020

Great service from all the staffs. Very good value for package. Was upgraded to 60th floor mountain view. Good breakfast and lunch buffet.

DAVID · 29/09/2020

Food is delicious and the hotel service is really good. All of the staff are very nice and the accommodation is very comfortable

Chun Hei · 28/09/2020

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