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Based on 5 reviews

Excellent experience! Highly recommend purchase staycation package here! Enjoy sooo much! We celebrated bday here! Free mini-cake, nice harbour view (top up plan), nice dinner (chinese).

Kar Yin Gabriel · 31/03/2021

Value experience

Super standard service, delicious breakfast and Chinese dinner, invincible sea view rooms, super value, highly recommended

Shiu Bo Chun · 30/03/2021

Good food , nice stay . Enjoy 24 hours stay package. Arrive late , check out late (7pm). Good view in my room

Mak · 28/03/2021

A very quiet relaxing staycation with superlative Chinese dinner and sumptuous breakfast

Antony · 26/03/2021

The room was clean and the view was great. Hospitality could be improved though. The afternoon set at The Tiffin was a delight especially the scones and the pretty cakes with petals on top.

Anna · 23/03/2021

Loved the view from the room although it was right on top of the Convention Centre. Dinner buffet and breakfast buffet were included. The breakfast was especially nice with a wide variety of continental and Asian dishes. The staff were very accommodating and helpful. We got to use the gym too. Great experience.

Jacqueline · 22/03/2021

Staff was very friendly and helpful. The buffet dinner was much better than I expected. Breakfast was good as well. Will certainly come back again. A little bit noisy from the construction outside.

Francisco · 17/03/2021

Very nice. Comfortable . The dinner buffet very delicious :) Hope will come again as soon as possible .:)

Ka Yi · 16/03/2021

Weekend staycation

Rooms are clean and tidy, excellent staff with good attention to details, efficient room service, breakfast and dinner at Grissini are of great value for price. Overall a very enjoyable experience!

Wilson Woo · 15/03/2021

enjoyable staycations

Super sweet and care services, the Italian restaurant is really amazing, I can face the victory harbour and see the sunset & night view, what a wonderful night on my 8th wedding anniversary ?

Lok Man Elsa Chung · 14/03/2021

30 hours was ample time, food and beverage decent and service levels high. Pool closed but lots of sun and sun chairs open for use.

Jeffrey J · 12/03/2021

Nice room, great food, decent service! Definitely recommend+++++++

Hoi Wang Kevin · 12/03/2021

very niceeeeeeeeeeeeeeeeeeeeee

Chung Hin · 11/03/2021

Received a bottle of sparkling wine, chocolate cake for anniversary. Surprised. Tiffin offers outstanding buffet, wellington beef, oysters, crab are highlighted. Breakfast is good, combination of western and Chinese cuisines. Sea view is amazing, only problem is the temperature. 22 C in the control panel feels like 27 C in the room. Waked in the middle of the night.

Ho Ming · 07/03/2021

What a great deal! We can’t ask for more on a 30 hours stay with this stunning sea view! Things we love 1.Superb Room -The room is obviously great! Huge bathroom with bath tub and an entire habour view to ourselves! 2.Great service - The service is amazing. They sent staff to help us install Apple TV device and so we could watch Netflix! 3.Well equipped gym - We are lucky that gym is finally reopened and the gym is really impressive! You could easily spend over 2 hours there for sure! Things that could be better: Afternoon tea - the view is block by renovations outside and the food itself is not as good as expected. So as the complimentary coffee. The takeaway tea set I tried last Christmas was better than their dine in version, which is rather disappointing as we are paying more for dining in!

Tsz Yin Amy · 06/03/2021

We enjoyed the stay at Grand Haytt. Great service, awesome scenery and nice room. My kid loves to play in the playground. Buffet at Tiffin is great. Food quality is good and pleasant service. Just the noise from the nearby construction site is no good.

TENG TENG · 05/03/2021

We had a satisfying 30-hour stay with high quality of cuisine and enjoyed the amenities in the hotel. Despite foggy weather, the harbour view was nice in the spacious room.

Yuen Chung · 04/03/2021

Good view , good facilities , good meal , good deal!

WAI LEUK · 23/02/2021

The room service is great! Staff responded quickly to provide pillow/ yoga mat/ utensils for us. We had Chinese menu and they served the dishes separately so that the food won’t get cold! Family loved the children’s playground and there were beautiful spots for photos :)

Joyce · 14/02/2021

Very good to stay here. Very good to stay here. Very good to stay here. Very good to stay here. Very good to stay here.

yu chi · 06/02/2021

It’s definitely worth paying extra 220HKD to upgrade the room to harbour view room! The view is super good! The room is better than expected, very large and kept in good conditions. The dinner is now served inside the room and all the food are delicious, especially their bread! The hotel is very nice and helped us to decorate the room and treat us cake and Prosecco for our anniversary. Highly recommended!

Min · 05/02/2021

Comfortable hotel, pleasant dining

The environment of the hotel is very good, Grissini dinner is very good, it is a package without sea view.

Ting Leung Hon · 02/02/2021

We upgraded to a bigger room, for the view - all worth it!! Love the staff here, very chatty just like me, lol and feels like home. Very thoughtful of Grand Hyatt for making a special gesture on taking a birthday photo - top marks, we will be coming back very soon.

Jenny Sau King · 30/01/2021

Super value, 2 meals already offset the package price , 5 stars hotel, 5 stars service , will come again?

Mak · 30/01/2021

Good service, sanitary environment and well equipped

We went with 2 children. The hotel's service was very attentive. In addition to the two children's gift bags from the front desk on the left, there are ice cream rolls exchanged in the room, and there are all children's toothbrushes, toothpaste, bathrobes and indoor slippers in the room. The children are very satisfied. One of the children’s birthday, as long as the remarks are written, there is also a small birthday cake to give away. The food is good, especially the buffalo cheese. Those who love cheese should not miss it! Breakfast buffet style, fresh choices, and good food ?Summary system is very satisfied

Yu Kwan Smickey Koo · 23/01/2021

Sea view room is phenomenal but there’s construction going out there. Quite distracting during morning and afternoon. Grissini’s dishes overall quite good except the pasta texture was slightly thick and tasted soso.

Ka Fu Catherine · 19/01/2021

Had a staycation at this quiet and comfortable hotel. The dinner and breakfast are great. Also, it allows us to stay for 24 hours. Definitely worth it!

CHIU YI EUGENIA · 09/01/2021

Good service

Although it is not possible to eat dinner in a restaurant because of the epidemic, it is as comfortable as serving food to the room. And the food was still hot when it was delivered.

Yuen Ling Tam · 04/01/2021

great bathtub, recommend to upgrade to the sea view rooms worth it

meng han · 30/12/2020

quality standard

We feel good and comfortable and we have enjoyable relax holiday. Hotel service is very good. Food with quality.

Chik Polly · 18/12/2020

Had an amazing stay at Grand Hyatt to celebrate my boyfriend’s birthday. Got a room upgrade and complimentary cakes too. The meal at Grissini was amazing and highly recommended. 10/10

Wing Sze Wincy · 10/12/2020

Room was good,dinner was great, breakfast was perfect ???

sai yu janice · 03/12/2020

Great service and equipment

The waiter has a very good attitude, and the environment is comfortable. The dinner in the Chinese restaurant is very cost-effective!

fung chan · 28/11/2020

Have a chance to stay again

This is a 24-hour stay since check-in, to avoid the long check-in in the left row, the service is good, the stay is comfortable, the attitude of the waiter is very good ??

hebe chan · 25/11/2020

Nice stay, friendly staff, clean room! Dinner is great too!

wing yee · 19/11/2020

Great hospitality. Room was cosy. Food was amazing. Thanks!

Kempes · 16/11/2020

Happy birthday

The service is attentive and the rooms are decorated with surprises. A birthday cake was arranged for dinner.

Maggie Chow · 15/11/2020

We booked this package for a relaxing 1-night stay. We arrived slightly earlier than expected but they managed to get us the room :) we paid extra $220 (10% service charge included) for an upgrade to a sea view room. The dinner provided was great and we especially loved the dessert (chestnut tea) so much. The breakfast buffet was satisfying as well. We would recommend this to friends.

Wing Yau · 15/11/2020

Really nice hotel. Good service

Ming Wai · 12/11/2020

Seaview room, outdoor swimming pool, gym for exercise, delicious Italian cuisine and buffet breakfast, wonderful day

CHE FONG ANNABEL · 12/11/2020

Very comfy room, a well equipped gym and an amazing dinner!

Tsz Yin · 08/11/2020

Food and beverage are excellent! Services of hotel staff are so nice that you cannot give other negative comments. Facilities and services can be worth for five stars grade.

Sau Wo Alice · 07/11/2020

Great room, wonderful dinner at Grissini, plenty of relaxation around the pool and the gym. 24 hour stay concept offers great flexibility too!

Kevin · 07/11/2020

Decent hotel and the view from room is very nice! Had breakfast at Tiffin and service is excellent. Pity that the pool was not yet opened during my stay.

Man Ching · 01/11/2020

Very nice hotel with the best view. The food in Japanese restaurant has made my day for sure. However, the swimming pool is a bit packed and with a short opening hours. In general, I would love to visit the hotel again.

Yi Ha · 28/09/2020

Had a great time there staff very friendly and helpful food was great too

Vivien · 24/09/2020

Very goodVery goodVery goodVery goodVery goodVery good

ngai chun · 20/09/2020

Great room, Dinner n breakfast are excellent! Specially the Chinese last night, for sure I will back again!

William · 09/09/2020

Nice harbour view from the room. Definitely recommend the dinner place. High quality and easily one of the best Chinese cuisine and dessert place in Hong Kong. Breakfast buffet was decent. Love the birthday treat and surprise from the hotel.

Tim Lun Chester · 31/08/2020

This is a great deal at Grand Hyatt HK. the hotel has wonderful view of the Victoria Harvor, and the staff is very attentive, and just generally very good service. Worth visiting even when the pool and gym are closed.

Sealing · 03/08/2020

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